Extended Stay America - Atlanta - Vinings

Business response:

Thank you for your review. I apologize that our front office team fell short of providing you with the excellent service that we strive for daily. I have shared your feedback with my team, and we have taken measures to ensure this does not happen in the future. We hope you will consider this an isolated incident and come back for another stay. We would love the opportunity to provide you with the hospitality that you should have experienced during this stay. Sincerely, General Manager 

Business response:

Steve, thank you for being our guest at Extended Stay America - Atlanta - Vinings. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager 

Business response:

Thank you for writing a wonderful review of our hotel. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America - Atlanta - Vinings appreciates your business and looks forward to seeing you again soon. Sincerely, General Manager 

Business response:

Johnny, thank you for taking the time to write a review about your exceptional stay at Extended Stay America - Atlanta - Vinings. We are thrilled to read that you loved our friendly associates and your comfortable room. We appreciate you recommending us online and hope to see you again soon. Sincerely, General Manager 

Business response:

Thank you for the five-star rating of Extended Stay America - Atlanta - Vinings. We are glad to read you had a comfortable stay with us. It would be our pleasure to have you as our guest again soon. Sincerely, General Manager 

Business response:

Thank you for taking the time to share your experience. It is great to see you valued the quiet atmosphere as well as our convenient location for the great deal you received. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Business response:

Thank you for taking the time to share your experience. I am glad to see you enjoyed the great customer service you received from on of our staff members during your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Business response:

Thank you for taking the time to share your experience. I am pleased to see you valued the cleanliness and convenience of our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.