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Extended Stay America - Austin - North Central
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8221 N Interstate Hwy 35, Austin, TX, 78753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Brian, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Great staff bad neighborhood Security and safety was an issue
Business response:
Thank you for the review of our hotel and for sharing your feedback. Please know our top priority is the safety and security of our guests and our employees. Our Security team is reliable and well trained, and we assure you we are investigating the issues you mentioned. We also work very closely with the local Police Department to keep all of our guests safe and secure during their stay. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
Robert, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Unfortunately, the room had a smell and somewhat unclean. For the price, it was expected.
Business response:
Daniel, please accept our sincere apologies that we failed to provide you with the clean and comfortable room that you deserved and regret the inconvenience caused. We take the cleanliness of our rooms very seriously and steps are already underway with our housekeeping team to ensure this does not happen again. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Great hotel - where's the pool!? Extended stays are always great, without even springing for the suite. I chose this location for sentimental reasons (good memories). Now, even though the hotel and rooms are great, it's hard to get in and out - all the gates to the parking lot are closed. The breakfast has been nearly done away with. And, wait, where's the pool? I like to take my book out and relax in the pool - not on it. Yes, , ON the pool - it's filled with concrete. The website still advertises a glistening pool. The loc... read more
Business response:
Thank you for being loyal to our brand. Although you liked certain aspects of your stay, we are sorry you were unhappy with our grab-and-go breakfast offerings and that we couldn’t meet some of your expectations for a perfect stay. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll consider staying with us in the near future. Sincerely, Hotel Management
Business response:
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - North Central
How is Extended Stay America - Austin - North Central rated?
Extended Stay America - Austin - North Central has a 4.1 star rating with 1,029 reviews.
When is Extended Stay America - Austin - North Central open?
Extended Stay America - Austin - North Central is open now. It will close tomorrow at 12:00 a.m.