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Extended Stay America - Austin - North Central
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8221 N Interstate Hwy 35, Austin, TX, 78753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Business response:
Felicia, all of us at Extended Stay America appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
The place was nice. Just a bad weekend to chose to stay there.
Business response:
Jessica, thank you for selecting Extended Stay America for your accommodation and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you for being our guest and we look forward to seeing you in the future! Sincerely, Hotel Management
Excellent service. The room is spacious and clean.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Staff was rude and not helpful... but the Room was acceptable and met our needs.
Business response:
Thank you for staying with us and letting us know you liked your room. That being said, we are extremely concerned to read your comments and apologize that our associate was rude to you. We can understand your disappointment and are sorry for the inconvenience you encountered. We provide thorough training for all associates, and we will redouble our efforts. We appreciate your business and would welcome the opportunity to restore a favorable impression of our hotel in the future. Sincerely, Hotel Management
Great hotel Great hotel and staff. Eveything was clean and safe area. I really recommend this hotel.
Business response:
Thank you for taking the time to share your feedback. We are pleased you were satisfied with your stay with us and liked all that we offer. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
The breakfast could be better for the prices and was disappointed in the room they selected for me
Business response:
We know how important it is to start your day off right with a good breakfast, so we are sorry our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly share your feedback with the appropriate team regarding food and beverage selections at our hotel. It was our pleasure hosting you, and we hope you will give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Cold attitudes Room smelled very bed. Tried contacting front desk no response. In the morning no creamer for the coffe. Front desk said there was no creamer since she came in. I told her about rhe smell. No action taken.
Business response:
Thank you for being our guest. Please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with our housekeeping and front desk teams, and have taken actions to ensure that we do not repeat these issues in the future. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will consider giving us another opportunity to serve you again when in t... read more
Business response:
Anthony, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - North Central
How is Extended Stay America - Austin - North Central rated?
Extended Stay America - Austin - North Central has a 4.1 star rating with 1,008 reviews.
When is Extended Stay America - Austin - North Central open?
Extended Stay America - Austin - North Central is open now. It will close tomorrow at 12:00 a.m.