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Extended Stay America - Austin - North Central
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8221 N Interstate Hwy 35, Austin, TX, 78753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had to relocate to another room because A.C. was not working. Had only one towel in the room. Front office was helpful in resolving issues.
Business response:
Bruce, thank you for being our guest. We are sorry for the inconvenience caused while you were here, but we are pleased our associates resolved the issue to your satisfaction. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Business response:
Emma, thank you for staying at Extended Stay America -Austin - North Central. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America - Austin - North Central. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, General Manager
Business response:
Thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America - Austin - North Central. Sincerely, General Manager
good enough to spent the night the price was good and it was good to spent the night ...nothing fancy but good enough to get some sleep and relax
Business response:
Anabella, we appreciate you being our guest. It’s our pleasure knowing you loved our affordable rates and had an overall nice visit at Extended Stay America - Austin - North Central. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
I LOVE IT The staff is always friendly & love how the rooms are always clean smelling good. Love how they have coffee & breakfast snacks!!! I always hate to leave whenever I stay there.
Business response:
Thank you for selecting Extended Stay America - Austin - North Central once again for your visit and for sharing your comments. We are thrilled to read that you loved our friendly associates and your well-appointed room. It was great to have you here, and we look forward to your next stay with us soon. Sincerely, General Manager
Business response:
Hayley, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip at Extended Stay America - Austin - North Central. We hope to welcome you back soon. Sincerely, General Manager
Overall the stay was ok. The front desk person was friendly and helpful. Once we were in our room, we noticed that it wasn't cleaned very well. There was trash left over from whomever was staying there previously. There were food pieces left on the floor that we had to pick up. It's looks like it's an older model hotel room. We stayed for a week due to job interviews and stuff. The wifi was ok, a lot of times it kept cutting in and out. There were a ton of people that were smoking outside leaving their cigarettes butts on th... read more
Business response:
Thank you for staying at Extended Stay America - Austin - North Central. We are disappointed to know you were not completely satisfied with your stay and the cleanliness issues you encountered while you were here. I have addressed this matter with my head of our Housekeeping Department and housekeeping associates to take corrective action immediately so that it does not happen again. We hope you will choose us again as we would love to provide with a much better experience. Sincerely, General Manager
The kitchen area was not cleaned good, the halls and elevator was hot.
Business response:
Thank you for sharing your experience with us. We are pleased you had an overall nice visit. However, we are sorry for the inconvenience caused while you were here. Your concerns regarding the cleanliness issues have been shared with my housekeeping team to take corrective actions immediately. We hope to have the opportunity of welcoming you back soon at Extended Stay America - Austin - North Central. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Austin - North Central
How is Extended Stay America - Austin - North Central rated?
Extended Stay America - Austin - North Central has a 4.1 star rating with 1,029 reviews.
When is Extended Stay America - Austin - North Central open?
Extended Stay America - Austin - North Central is open now. It will close tomorrow at 12:00 a.m.