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Extended Stay America - Austin - Round Rock - South
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
16950 N. Interstate Hwy. 35, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For the price, given that its in Round Rock, it was a decent night's stay. I really have no real complaints, except that it seemed hard to get to given the street layout.
Business response:
Thank you for your positive response. We use these types of reviews to see what we've done good and what we could do better.
Business response:
Thank you for your response. We look at these type of positive comments and grow from them.
The staff was very helpful. I booked in the wrong area and they help me find one closer to were i needed to be at. Thank
Business response:
Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read that our staff was able to assist you in your accommodation. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again. Sincerely, Hotel Management
It was good enough, the only downside is they clean the room only as you request there no schedule at least twice per week
Business response:
Juan, thank you for being our guest at Extended Stay America and for taking the time to give us your feedback. We're delighted your stay was mostly positive, although we apologize that you were unhappy with our housekeeping services. While our housekeeping is done weekly to respect our guests' privacy and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. Please accept our apologies if we did not communicate this properly at check-in. Your feedback has already been sh... read more
Business response:
Thank you for your feedback! WE are happy that you enjoyed your stay! See you again soon!
Fair Lamp didn’t work , food and old socks under the bed from previous guests. Bed was not comfortable.
Business response:
Jessica, thank you for taking the time to review our hotel. We regret not meeting your expectations and apologize for the concerns you had with the guest room. We will share your comments with our housekeeping team to prevent such reoccurrences. We will also share your comments with our maintenance team regarding your outlined issues and immediately fix the problems. We hope you will consider giving us a second chance to prove this is not typical of our service. Sincerely, Hotel Management
The location of the hotel was great. The front desk staff were very friendly and helpful.
Business response:
We appreciate your feedback. We hope to see you again soon!
Frequently asked questions about Extended Stay America - Austin - Round Rock - South
How is Extended Stay America - Austin - Round Rock - South rated?
Extended Stay America - Austin - Round Rock - South has a 4.2 star rating with 971 reviews.
When is Extended Stay America - Austin - Round Rock - South open?
Extended Stay America - Austin - Round Rock - South is open now. It will close tomorrow at 12:00 a.m.