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Extended Stay America - Austin - Round Rock - South
- Hotels
- Austin, TX
About this business
Location details
16950 N. Interstate Hwy. 35, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a very clean and nice hotel. Really enjoyed my stay.
Business response:
Dear Jacob, Thank you for your feedback regarding your recent stay. We're delighted to hear that you had a clean and enjoyable stay with us at Extended Stay America. Providing a comfortable experience for our guests is our priority, and we appreciate your positive feedback. We hope to welcome you back for another pleasant stay in the future. Thank you for choosing us!Sincerely,Hotel Management
Good enough. Good enough for what we needed. Room was clean and comfortable, and the entire staff was friendly and helpful. Nothing fancy, no frills.
Business response:
We thank you for staying with us, your presence was refreshing. Please consider us for your future stays.
Good
Close to things and home.
Business response:
Dear Julianne, Thank you for choosing Extended Stay America for your recent visit to Austin. We are glad you enjoyed your stay and loved our location. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management
Excelente la limpieza y la atencion
Next room was not throughly clean. old Whataburger found and hair on floor
Business response:
Dear Scott, Thank you for choosing our hotel and posting your review. We are sorry for the condition of your guest room and any oversight on our part. We have notified our housekeeping team of your concerns, and remedial steps are underway to ensure all rooms are thoroughly inspected before allocating to future guests. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again; we wish you all the best with your travels.Sincerely,Hotel Management
The staff was very friendly but the website said breakfast was served and it was a granola bar and coffee and on our 2nd day tgey were even out of those. There was never any hot water for our showers only luke wdarm and the table leg was broke so when we leaned it fell and dumped all of our lunch on the floor.
Business response:
Dear Tracy, Thank you for providing us with feedback on your experience. We appreciate your compliments about our staff and suggestions for improvement. We apologize for the inconvenience caused. Please be assured that we take your concerns seriously and will address them with the appropriate parties. Additionally, your feedback will be shared with our leaders to consider our guests' preferences and improve our future grab-and-go breakfast choices. If you plan to revisit our city, we hope to have the chance to enhance your s... read more
Breakfast was a granola bar or oatmeal. The room was so smelly that I had to buy air fresheners. I would think an extended stay would have items provided in the room for you to utiluze the kitchen, but we had to provide our own. The staff was friendly. Not worth the price.
Business response:
Dear Jennifer, Thank you for being our guest and sharing your feedback. We are glad you liked our hospitality. However, please accept our apologies for any housekeeping oversights you experienced. We aim to provide our guests with clean, comfortable, and well-maintained suites; therefore, we regret not meeting these expectations. We have also noted your feedback regarding breakfast. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you aga... read more
Frequently asked questions about Extended Stay America - Austin - Round Rock - South
How is Extended Stay America - Austin - Round Rock - South rated?
Extended Stay America - Austin - Round Rock - South has a 3.2 star rating with 1,948 reviews.
When is Extended Stay America - Austin - Round Rock - South open?
Extended Stay America - Austin - Round Rock - South is open now. It will close tomorrow at 12:00 a.m.