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Extended Stay America - Austin - Round Rock - South
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
16950 N. Interstate Hwy. 35, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay in round rock Room smelled like something was burnt there and like cigarettes. They are non smoking rooms. I was told we could check out if we wanted when I was asking to move to another room. Not the friendliest staff.
Business response:
Thanks for your feedback
Business response:
Thank you for your feedback
The lady who check me in was very nice.
Business response:
Dear Sharee, Thank you for sharing your review of our hotel. We pride ourselves on service excellence, and we're glad you were pleased with the hospitable service provided by our front desk associate. However, we apologize for any concerns that may have kept you from having an outstanding stay. It was a pleasure hosting your visit, and we hope you will return on your next visit to the area.Sincerely,Hotel Management
The guests above me on the second floor were noisy and the people across from me constantly opened and closed their all night; noisy. I think they might have been up to suspicious activities.
Business response:
Dear Mathew, Thank you for staying with us and sharing your experience. We apologize for the noise disturbance you experienced from nearby guests. On rare occasions, guests who do not adhere to the property rules concerning noise cause disturbance and annoyance to all those in the immediate vicinity. We regret that we could not resolve this immediately and for the inconvenience caused. Your concerns have been shared with our team, and we will take necessary measures to ensure such inconveniences don't happen again. We apprec... read more
Business response:
Thanks for your feedback
Business response:
Thank you for your feedback
Business response:
Thank you for your feedback
Limited plugs and no USB plugs. The handicap shower head was almost 6 feet tall. Required standing on tip toes if you need to use it. Very dangerous feat for handicap person like myself. Fajita meat was left on inside try from previous customer. Made me Leary of cleaning practices. Guest services was irritable but offered discount because of dirty microwave.
Business response:
Dear Kathy, Thank you for taking the time to connect with us about your time at our hotel. It is great to know you were pleased with most of your visit. However, we regret that your stay was anything other than perfect. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Austin - Round Rock - South
How is Extended Stay America - Austin - Round Rock - South rated?
Extended Stay America - Austin - Round Rock - South has a 4.2 star rating with 971 reviews.
When is Extended Stay America - Austin - Round Rock - South open?
Extended Stay America - Austin - Round Rock - South is open now. It will close tomorrow at 12:00 a.m.