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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No flexibilty on check in times unless you pay extra. Rooms are relatively clean and kitchenette was satisfactory. Had problems accessing main entry doors when no staff around. It was not a card problem it was a door problem so staff was ill informed. Overall average experience for the price. Would stay again.
Business response:
Dear Jean Paul, Thank you for reviewing our hotel. It is nice you had a pleasant stay, and we appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We are working with our team as we want our guests to have a perfect hotel experience while with us. Please return, and we welcome you for a better experience.Sincerely,Hotel Management
An ok place. It was ok. We realized it wasn't in a very good neighborhood so it was a little nerve racking but it was ok
Business response:
Dear Paula, Thank you for sharing your valuable feedback. While we're glad to read that your stay was satisfactory, we understand that concerns about the neighborhood can be unsettling. Your safety and peace of mind are of utmost importance to us, and we will continue working to ensure a secure environment for all guests. We hope to have the opportunity to welcome you back in the future so we can show you our commitment to delivering seamless stays.Sincerely,Hotel Management.
The fire alarm kept going on and off and when I called the front desk to ask if it was a test or threat they said they couldn’t confirm or deny either or. This happened several time throughout the day and night. Every thing else was perfect.
Nous avons eu 2 alarmes incendie vers minuit.
Business response:
Dear Lyse, Thank you for choosing us. We understand the inconvenience caused by the false fire alarm that went out in the middle of the night, disturbing your sleep. Please accept our apologies for the same. Our technical team is already at work to check the fire alarm of your suite too. Again, we are very sorry for the problems you encountered. We do hope you will stay with us another time so we can provide you with a much more enjoyable experience.Sincerely,Hotel Management
Business response:
Thank you for staying with us. My Staff and I are glad were delighted to provide you with great service.
Best rate for the comfort and security provided From check in to check out the team checked to make sure everything was ok with our stay. The room was clean, the AC worked wonderfully in the Bakersfield heat and the hotel was secured from the entrance gate to the front door.
Business response:
Dear Karen, We appreciate your excellent feedback! It's fantastic that our team ensured your stay was enjoyable from check-in to check-out. Clean rooms and efficient AC are essential for a comfortable stay, and we're delighted you found both. Your safety and security are paramount, and we're pleased to know you felt secure throughout your visit. Thank you for choosing us, and we look forward to welcoming you back to our hotel on your next trip to Bakersfield!SincerelyHotel Management
Room was nice and big
Front desk was especially helpful and friendly.
Business response:
Dear Kathleen, Thank you for your excellent feedback. At Extended Stay America, we take pride in delivering exceptional service to all our guests, and we are thrilled to read that you had a delightful experience. Your kind words about our front desk staff and their outstanding hospitality mean a lot to us. e will be sure to share your compliments with all of them. Thank you for staying with us, and we look forward to welcoming you back for your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 4.2 star rating with 1,448 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.