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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Highly recommend The hotel is in a good location, which is hard to find in Bakersfield for a decent price. Most hotels in Bakersfield are infested with prostitution and drugs. This one however is not!!! The staff was very friendly and on top of their jobs. There was an unfortunate malfunction with my door, but the manager ended lunch early and got the maintenance tech out there (on his day off too), to fix the issue. Then he gave me a discount for the inconvenience! The room was comfortable, clean, and has a full size refrig... read more
Business response:
Dear Connor, We're delighted you had a positive experience at Extended Stay America in Bakersfield! Our team strives to provide excellent service and comfortable accommodations. We're glad you appreciated our convenient location and the efforts of our team. Thank you for recommending us, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Best stay ever! Extended stay America makes your stay so comfortable you never want to leave ❤️
Room was clean when I got there. I asked for plates and a pot and received a whole kitchen kit.
Business response:
Dear Miguel, Thank you for your positive response! We are delighted that your stay was nothing short of exceptional and that you were satisfied with the stay. Your kind words are shared with the entire staff. It is a pleasure having you at our hotel, and we look forward to welcoming you back soon.Sincerely,Hotel Management
The hotel made my stay so comfortable and convenient it was hard to leave .
Business response:
Dear Betsy, Thank you for reviewing our hotel. We are thrilled that your stay was comfortable and convenient at Extended Stay America! We truly appreciate your positive feedback. We aim to provide a welcoming and pleasant experience for all our guests. We look forward to welcoming you back for another enjoyable visit in the future!Sincerely,Hotel Management
The hotel property was fenced and was safe.
Ok for the price Quiet and mostly clean, but the bedding was definitely NOT washed at all from prior guest. Tons of hairs in the bed. Called front desk and they brought new bedding immediately to correct the problem. Even the pillow cases had hair on them. Rest of the room/facility was clean and quiet. Ok for a night or two but definitely check your bedding.
Business response:
Dear Stacey, Thank you for sharing your experience on your recent visit to the city. It is nice knowing you had a pleasant stay with us, but we regret if we missed something. It is always our effort to keep our guests happy and satisfied by our services. In response to your review, we will discuss this with our team to check the area and ensure that they do their best as we move ahead. We hope you revisit and allow us to serve you again.Sincerely,Hotel Management
Great place, great service!!!! This place is GREAT!!! The service I received was above par!!! Considering I had to sleep in my car the night before because the hotel I was sent to by Hotels.com customer service was roach infested. When I arrived, I told manager about my situation and he allowed me to check in early. That was a huge favor. The room was super clean and comfortable. If there was I couldn't stay longer. I know the next time I visit Bakersfield I knw where I'm staying.
Business response:
Dear Rick, We appreciate the outstanding review. We are delighted you loved your clean, comfortable, spacious suite. Our top priority is your comfort, so it is nice to know we exceeded your expectations. Your compliments for our hospitality is shared with our entire team. Thank you for choosing Extended Stay America. We look forward to hosting you again the next time you are in the area. Sincerely,Hotel Management
The staff people were friendly and helpful and the room was clean and comfortable. However, the sink was badly cracked in multiple places, the lights around the bed did not work and I had to reset the breaker for the power strip and light at the desk.
Business response:
Dear Curtis, Thank you for sharing your experience with us. We appreciate your kind words about our friendly and helpful staff and are pleased to hear you found the room clean and comfortable. We sincerely apologize for the inconvenience you faced with the cracked sink and issues with the lights. Your feedback is crucial, and we will be addressing these issues to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay. Sincerely,Hotel Manag... read more
Felt safe in an area that can be sketchy. Our room was clean and had no issues.
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 3.6 star rating with 2,302 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.