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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was a nice studio room, it has two burners for cooking, full size fridge/freezer, dishwasher, microwave. One problem, the room stunk like someone stayed here for a month and was a smoker that smoked in the room. It clearly states in the room that it’s a non smoking room. I would be nice if people had more courtesy towards property rules. It’s not the properties fault that this is not a full 5 star review. Other than that issue, the room would get a 5 star. The gentleman at the check in desk at 8pm when we arrived wa... read more
Business response:
Dear Scott, Thank you for being our guest. We are glad that, overall, you were pleased with your stay and that our comfortable rooms and service met your expectations. We are a non-smoking hotel, yet we provide designated smoking areas for guests outside the building. Your feedback is important to us as we make every effort to accommodate the needs of all our guests. Thank you again for taking the time to write about your stay; we look forward to your return visit.Sincerely,Hotel Management
Muy limpio
Awesome
Everything is clean except for some areas were painted with paint not matching, I don’t know if they don’t have ice machine or I didn’t see it, and a continental breakfast would of been better.
Business response:
Dear Leonel, We appreciate you taking the time to write a review about your time with us. It's excellent you enjoyed your clean room. Our team is dedicated to ensuring our guests have a great stay, so we're sorry for the breakfast issue and take care of it. All our rooms have full-size fridges with ice trays, so we do not have an ice machine at our property. We understand your disappointment. Please return, and we hope always to serve you again! Sincerely,Hotel Management
Residents right above us was stomping and stomping for hrs. Spoke with staff. They called them noise was stopped within 20 min. Keys cards where not working right. But staff or security would open. Loved that I was able to take my German shepherd dog.
Business response:
Dear Diana, Thank you for choosing us and sharing your remarks. Our team strives to ensure each guest has a pleasant stay, and we are happy you could have this. However, we apologize for your concerns, which impacted your overall time with us. Our maintenance team is working on the keys and locks of the entire hotel. On the positive side, we are happy that our front desk team handled your issues and improved your time. Please give us another chance to show you the outstanding service we typically provide.Sincerely,Hotel Mana... read more
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 3.5 star rating with 2,158 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.