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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice The check in process was easy and efficient. The room is nice and spacious with a kitchen.
Business response:
Dear John, Thank you for choosing us and sharing your recent stay experience with our team. We are glad you had a comfortable time in your spacious room with a kitchen. Your remarks about the check-in process being easy and efficient made us happy. We would love to welcome you back to Extended Stay America. Sincerely,Hotel Management
Very easy and smooth checkin. Clean and
Front desk reception she was very friendly professional and helpful
Business response:
Dear Angela, We are delighted to hear about your positive experience with our front desk reception at Hampton Inn Boston-Logan Airport! Providing friendly and professional service is our priority, and we are thrilled that our team members made your stay enjoyable. Your satisfaction is important to us, and we look forward to welcoming you back soon!Sincerely,Hotel Management
I’ll need to check things out in the morning, but at night the surrounding area seems pretty sketchy.
I was generally disappointed with this stay for two reasons. First, there were light bulbs out in our room. The staff was aware but did nothing about it. Also, the bed was one of the worst mattresses I have ever slept on. It was barely better than sleeping on the floor. It was incredibly hard and uncomfortable - I don't know how anyone could sleep on it for more than a couple hours, let alone an extended stay. Also the thermostat turned off in the middle of the night so it got stuffy, too hot to sleep.
Business response:
Dear Nicole, We apologize for the disappointment you experienced during your stay. It is concerning to hear about the issues with light bulbs and the discomfort of the mattress. Your feedback is valuable, and we will address these matters promptly to ensure a more comfortable experience for our guests. We regret any inconvenience caused regarding the thermostat and will investigate to prevent recurrence. Your satisfaction is our priority, and we hope to welcome you back for a much-improved stay in the future. Sincerely,Hotel... read more
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 3.6 star rating with 2,302 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.