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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room had only 1 chair at table, we requested another, but the staff failed to provide one, so I had to eat sitting on the bed. We requested 2 different times - request was ignored
Right off the freeway, cat friendly, friendly staff
Business response:
Dear Samantha, Thank you for the wonderful review of Extended Stay America. We are thrilled to read about your stay and how much you enjoyed your time with us. Thank you for appreciating our location, pet-friendly feature, and service. We work hard to deliver a great experience for all our guests, and we appreciate you recognizing our efforts. We look forward to hosting you again on your next visit to the city. Sincerely,Hotel Management
Este hotel tiene unas camas pésimas sobre todo la habitación 228 que me toco que estaba incómoda y rechinaba la cama!
Business response:
Dear noemi, Thank you for sharing your experience about your recent stay. We are disappointed you were not happy with the comfort of the bed which impacted you getting a restful night's sleep. We value our guests and their recommendations and we will share your comments with our leadership team. Thank you for being our guest, and we would love the opportunity to welcome you back soon. Sincerely,Hotel Management
It's dirty outside the property. Loud guests took the buffet breakfast down before 10am
Business response:
Dear SkyDawn, Thank you for sharing your review. We genuinely care about delivering excellent service and ensuring our guests' comfort, so we are sorry for not meeting these expectations. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay.Sincerely,Hotel Management
Property in nice area, very clean. Front desk called shorty after check-in to make sure everything was okay. Very pleased!
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 3.6 star rating with 2,229 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.