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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not welcoming barely good for 1nt stay Firstly I did not feel welcomed. Not even one smile. No eye contact. Just asked for my name asked what floor I would like and gave me the card key without a word. Later I asked for some cups by phone.I went down to pick them up. Again no smile just silently gave me the cup without acknowledging me. The room was nicely equipped. Most of the furniture was well kept. The carpet was old and worn with holes. The closest was great. Roomy, shelves, hangers for long items. The bathroom was a ni... read more
Business response:
Dear Gloria, We are disappointed that we did not provide you with the welcome you deserve from our front desk associates. We want every guest to know how much we appreciate their patronage; therefore, we apologize this was not your experience. We have shared your feedback appropriately to ensure this is adequately addressed. Also, we are sorry for the inconvenience caused in the room. Your comments are shared with our housekeeping and maintenance team to relook at the missed areas and ensure they are addressed on a priority ... read more
Sketchy neighborhood.
Business response:
Dear Clark, Thank you for the generous rating of Extended Stay America. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We have noted your observation and will share them with our team. It was our pleasure to host your visit; we hope to see you again on your next visit to the city.Sincerely,Hotel Management
Hello It was ok, clean bedsheets towels etc. The television screen was small and way too far from the bed. Overall it was a comfortable one night stop over on our way to our destination. I wish they had some decent breakfast instead of just the muffins and coffee on the go. Last but not the least, the parking lot had good security measures in place with an attendant, which gave me much relief at night parking my Van with all my belongings and not having to worry about someone breaking in at night. It was a pleasant stay over... read more
My favorite place to stay, I have a small service dog and they are very accommodating and super kind. The rooms are large and the dog friendly rooms are awesome for pets. I appreciate the friendliness of the staff. I will absolutely be staying here regularly!
Business response:
Dear Jennie, Thanks so much for taking the time to write a review about your stay at Extended Stay America. It means a lot to know you and your 'best friend' had an enjoyable stay and that our staff contributed to making you have a great time with us. As one of the few pet-friendly hotels in the area, we are pleased to welcome guests and their pets. We appreciate your business and look forward to your next visit - and hope you will bring your 'best friend' too! Sincerely,Hotel Management
I was very comfortable.
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 3.6 star rating with 2,229 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.