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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The price was good the place was clean and secure. The staff person was not friendly and seemed annoyed we arrive at 8 pm and not 3pm even after being alerted we would be delayed due to car issues. The rooms are no very sound proof so you can hear tv in other rooms and talking no a quiet place I’d you are there to do work. Overall the price was good. And the room was clean.
Business response:
Dear Eileen S., Thank you for reviewing your stay. It is glad to know your overall experience was pleasant. However, we apologize for the issues which kept it from being perfect. Also, we are sorry for the behavior of our associate, and thank you for informing us of this incident. We understand your disappointment, and your feedback is being reviewed with the team member to see what went wrong. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience we st... read more
One of the best ESA used to date
After a long few hours of driving through the rain on New Years Eve with my pup, I was happy to arrive and be checked in by the very helpful and kind front desk associate Nick. The first pet room I was assigned smelled so strongly of pet urine that I actually gagged - and I live with pets so for it to be that awful was a big deal! I went down immediately just to get a note on the account that it wasn't me to ensure no extra fees, and to my surprise Nick was able to actually get me a different room right away - and it was per... read more
Business response:
Dear Liyan, Thank you for staying at Extended Stay America. We were thrilled to read your comments about the great service you received from our staff, and how they exceeded your expectations. Thank you for your kind compliments about [Name]; we will enjoy sharing your remarks with him. It was our pleasure to host your visit, and we hope you will revisit again soon.Sincerely,Hotel Management
Great place to stop over prior to catching and early morning flight. Check in was easy. Staff was great.
Business response:
Dear William, Thank you for sharing your recent experience at Extended Stay America. We were delighted to read that you enjoyed our hospitality, and we thank you for pointing out our great location close to the airport. We appreciate your business and hope you will stay with us again on your next visit.Sincerely,Hotel Management
It was a very satisfying experience! Thank you!
The location. Super disgusting
Business response:
Dear Keith, Thank you for your review and staying at our hotel. We certainly apologize for the issues you encountered. We would welcome the opportunity to get further details if you contact us at the hotel directly or by email at your earliest convenience. Thank you for sharing this valuable feedback with us; we look forward to hearing from you. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 3.6 star rating with 2,210 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.