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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok
The stay was ok in general. The Room had a mushy smell to it. I was on the second floor and tried to open the window to vent and It didn’t open. The front desk agent was not friendly. The room only had shampoo and nothing else . I once stayed at the Fremont location and was expecting something similar but was totally a different experience.
Business response:
Dora, thank you for staying with us. We sincerely apologize for the inconvenience you encountered in your suite. Please be assured we have taken note of your comments and will address them appropriately. We are also disappointed to hear about the service you received from one of our front desk associates. We want to get it right every time, so we will take measures to ensure this is not repeated. We appreciate your constructive feedback and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel ... read more
Easy check in I always feel safe and cozy. I only stay at this location!
Business response:
thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Hotel was close to freeway going NOrth and South and to tons of dining, movies, shops, etc. We were bummed no pool. Limited room availability as well. Breakfast was muffins and granola bars.
Business response:
Marguerite, thank you for sharing your thoughts about your stay. Although you liked our convenient location, we are sorry for not being able to meet your expectations with our breakfast offerings. We also regret any miscommunication with our pool. Thank you again for being our guest, and we would love the opportunity to welcome you back soon. Sincerely, Hotel Management
the afternoon/ evening staff are very good ( patient, kind and pleasant), the morning staff ( woman) isnt as good. they let a homeless person in who got breakfast and followed me to my car. Looks like there are low-class people who stay in this hotel, there were guests who left dirty towels stained with what looks like either human or animal feces by the elevator- the make staff immediately removed it after I notified him.
Business response:
Thank you for taking the time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 4.2 star rating with 1,448 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.