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Extended Stay America - Baltimore - Bel Air - Aberdeen
- Hotels
- Belcamp, MD
About this business
Location details
1361 James Way, Belcamp, MD, 21017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was close to the office I needed to get to
Business response:
Dear Barry, thank you for the nice review. We are pleased everything went great for you during your visit and that our superb location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay. Sincerely, Hotel Management
It was close to the place i needed to be for business
Great clean place!
Business response:
Dear Megan, we want to thank you for staying with us at Extended Stay America. We are thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return to Aberdeen. Have a wonderful day, and travel safely. Sincerely, Hotel Management
Old, smelly, dark corrridors but clean and safe
Business response:
Dear Prabhakar, thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon. Sincerely, Hotel Management
Sufficient enough for the price. No one was at the front desk both times i went there.. had to wait a bit. Room was good enough, but certainly not great
Business response:
Dear Melissa, we are pleased to know that you enjoyed your stay except for the staff not being available during your need. It was a pleasure having you as our guest, and we hope to make your stay perfect the next time you are in the area. Sincerely, Hotel Management
Thank you so a lovely stay
Very interesting location. We only stayed for one night Overall the hotel was clean, room was comfortable and the clerks during check in were friendly. Breakfast is grab and go so nothing to write home about. Also ….. there was a lot of police presence while we were there that made me uneasy. Statements being taken in the lobby in front of other guests. It led to a lot of speculation on our part ….. perhaps this particular location doubles as a DV shelter (?). Nothing at all wrong with that except it would have been nice to ... read more
Business response:
Dear Krista, we are glad your stay was pleasant overall, and you liked our well-maintained hotel and the staff's customer service. However, we regret and dissatisfaction with the atmosphere around the hotel. We are looking into the matter and will address it appropriately. We hope this isolated incident will not deter you from returning to enjoy a great stay with us next time. Sincerely, Hotel Management
Always a comfortable stay
Business response:
Dear Christina, at Extended Stay America, we are delighted to know you had a wonderful stay. We strive to provide all our guests with a home-like stay. We look forward to welcoming you soon. Sincerely, Hotel Management
The lobby was not welcoming at all. Dirty carpet.
Business response:
Dear Nasia, please accept our apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We look forward to welcoming you again for a flawless stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Bel Air - Aberdeen
How is Extended Stay America - Baltimore - Bel Air - Aberdeen rated?
Extended Stay America - Baltimore - Bel Air - Aberdeen has a 4.2 star rating with 919 reviews.
When is Extended Stay America - Baltimore - Bel Air - Aberdeen open?
Extended Stay America - Baltimore - Bel Air - Aberdeen is open now. It will close at 6:00 p.m.