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Extended Stay America - Baltimore - Bel Air - Aberdeen
- Hotels
- Belcamp, MD
About this business
Location details
1361 James Way, Belcamp, MD, 21017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great place to stay ! No problems at all
Business response:
Dear Rene, We're delighted to hear that you had a great stay at Extended Stay America! Your positive feedback is greatly appreciated, and we hope to welcome you back for another enjoyable visit.Sincerely,Hotel Management
Good
Close to highway.
Business response:
Dear Carol, Thank you for choosing to stay with us. We are glad our location close to the highway enhanced your stay. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management
Easy parking, convenient, small kitchen
Business response:
Dear Ngoc Oanh, We are happy you had a pleasant stay with us and enjoyed your stay with us! It is always nice to hear how much our guests love our beautiful property and can take advantage of our great amenities and relaxing accommodations. Thank you for reviewing Extended Stay America; we appreciate the feedback and hope to be your hotel of choice whenever you visit the area.Sincerely,Hotel Management
The customer service could have been better.Upon entering the hotel at 115 p.m. I was not greeting at the time the room on the first floor was ready. The gentleman enter the front desk and did not speak and I said hello. He did not saying abything. Therefore I thought the young man was hard of hearing Customer service can be better The lady we going put them in 103 like we were not human the front desk and take some customer service training because they should be little friendly . No lights in the hall way
Business response:
Dear Zerrota, Thank you for taking the time to review our hotel. We were disappointed to read about the service issues you experienced when checking in, and we hope you will accept our sincere apology. This is different from the regular feedback we receive about our staff and their service. We love welcoming our guests into their homes away from home and ensuring they have everything they need for a great stay. Please know we will take every possible measure to ensure this does not happen again. We hope you will consider a f... read more
Old, smelly hallways, creepy guests
Business response:
Dear Megan, Thank you for the honest comments about your stay with us, and we sincerely apologize for your disappointment with the issues you encountered during your stay. We are dedicated to providing every guest with a fresh, clean suite and ensuring safety for every guest; Therefore, we apologize this was not your experience and regretted not meeting your expectation. We will certainly address this with our team, and we hope you will give us another opportunity to show you the flawless, outstanding experience you deserve.... read more
Clean no frills basic muffins coffee for breakfast very nice staff
Frequently asked questions about Extended Stay America - Baltimore - Bel Air - Aberdeen
How is Extended Stay America - Baltimore - Bel Air - Aberdeen rated?
Extended Stay America - Baltimore - Bel Air - Aberdeen has a 4.2 star rating with 919 reviews.
When is Extended Stay America - Baltimore - Bel Air - Aberdeen open?
Extended Stay America - Baltimore - Bel Air - Aberdeen is open now. It will close at 6:00 p.m.