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Extended Stay America - Baltimore - Bel Air - Aberdeen
- Hotels
- Belcamp, MD
About this business
Location details
1361 James Way, Belcamp, MD, 21017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The drain in the bathroom wasn’t draining when had taken a shower. I pulled an excess of a strangers hair out of the drain and it still didn’t drain well. Other then that the experience was very pleasant and the staff was very accommodating.
Business response:
Dear Jonathan, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced with the bathroom drain. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us, so we are sorry you did not have a better experience while you were here. We will discuss this matter with our housekeeping associates to prevent it from happening again. Apart from this instance, we're glad to read that overall, you had a pleasant experience and found the staff a... read more
Its a little bit of a challenge to find at night and the beds are hard. Also, the linens,bed and bathroom are very chinzy.
Nice stay Everything was great, only need to do better on enforcing the “no pets in the elevator” rule, several chose to ignore it.
Business response:
Dear David, We're delighted to hear you had a great experience at Extended Stay America! Thank you for your positive feedback. We appreciate your suggestion regarding the pet policy and will certainly look into reinforcing it. Your insights are valuable, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
Great location, safe and great value! Friendly staff!
Frequently asked questions about Extended Stay America - Baltimore - Bel Air - Aberdeen
How is Extended Stay America - Baltimore - Bel Air - Aberdeen rated?
Extended Stay America - Baltimore - Bel Air - Aberdeen has a 4.2 star rating with 919 reviews.
When is Extended Stay America - Baltimore - Bel Air - Aberdeen open?
Extended Stay America - Baltimore - Bel Air - Aberdeen is open now. It will close at 6:00 p.m.