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Extended Stay America - Baltimore - Bel Air - Aberdeen
- Hotels
- Belcamp, MD
About this business
Location details
1361 James Way, Belcamp, MD, 21017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Pretty good and quite place to stay… Good place. Very accommodating. Respectful staff. Only down side is that my shower head was broke so it would shoot water both inside and outside the tub and it Smelled a little like a old nursing home but once you get past that, it’s just fine.
EXCELLENT!! It was excellent clean comfortable and very nice I will be back
Business response:
Thank you for sharing your experience with other travelers. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associate's dedicated service. Thank you for taking time out of your day to recognize our efforts! We are eagerly looking forward to your welcome you back soon. Sincerely, Hotel Management
Very Nice Well it was just an over night stay it was nice the bed was comfortable it had a mini kitchen and it was very quiet only thing was I didn’t know they offered cooking utensils into the very end so it would have been nice if we were told that inside we bought pans and other things to cook with and spent money we didn’t have too
Business response:
Naikia, thank you for choosing Extended Stay America for your overnight stay. We are glad you were pleased with most aspects of your stay. However, we are disappointed our dishware policy was not communicated to you during the check-in process. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our... read more
Good hotel at a reasonable rate
The front entrance door scrapes the ground. The first thing you see that beeds attention suggests that management is not involved in the initial presentation of the property it leaves the guest with the question (what else is wrong...surprise)
Business response:
Patrick, thank you for being our guest. We regret you were not satisfied with the condition of our property. We have noted your comments and will share them appropriately. Our primary focus is on exceptional experiences in all areas; therefore, we are disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Someone was smoking in the room next to me and I called for another room assignment. I was given a new room which was cozy and quiet. I will stay here again.
Business response:
Audrey, thank you for your recent visit to our hotel. We are glad your overall stay was pleasant and that you enjoyed your peaceful and relaxing suite; however, we regret that we did not meet all of your expectations. We work hard to provide a clean and comfortable environment, and we are sorry that your experience was compromised. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact on our guests. We appreciate your taking the time to share your rating with fellow travelers, a... read more
Frequently asked questions about Extended Stay America - Baltimore - Bel Air - Aberdeen
How is Extended Stay America - Baltimore - Bel Air - Aberdeen rated?
Extended Stay America - Baltimore - Bel Air - Aberdeen has a 4.3 star rating with 954 reviews.
When is Extended Stay America - Baltimore - Bel Air - Aberdeen open?
Extended Stay America - Baltimore - Bel Air - Aberdeen is closed now. It will open at 9:00 a.m.