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Extended Stay America - Baltimore - Bel Air - Aberdeen
- Hotels
- Belcamp, MD
About this business
Location details
1361 James Way, Belcamp, MD, 21017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Easy check in -super friendly staff
The bath tub was dirty I had to Lysol wipe out dark black spots on the tub floor. The ac unit vibrates a very loud annoying noise. The phone AND the fridge were not plugged in when I arrived and I ended up having warm drinks for the following days drive. Homeless camp in the woods next to the right sight parking lot. Over all huge POS hotel. The lady at the counter was super nice but took me and the guy in front of me over 10 min per check in. It shouldn’t be like that at all!
Business response:
Kayla, thank you for taking the time to share your feedback. We regret not meeting your expectations and apologize for the concerns you had with the guest room. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We will also share your comments with our maintenance team regarding the issues you outlined and make sure the problems are fixed immediately. On a positive note, we are happy you were pleased with the service our associates delivered. We hope you will ... read more
Clean hotel room, friendly staff, easy parking.
Business response:
Sabrina, thank you for taking the time to review your stay at Extended Stay America. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Great value Great room, great location
The front desk was very nice and sweet. Room was clean and stay was quiet. There was a nutrigrain bar and coffee for breakfast which I feel was not really a complimentary breakfast, but there are plenty of little fast food places around for breakfast. Overall, it was a nice stay, and I will be back.
Business response:
Cinthia, thank you for the glowing review of Extended Stay America. It's a pleasure to know you liked our well-kept suite as well as our ideal location. We are also pleased you were impressed with our courteous associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Surprisingly nice It was surprisingly nice for two star. Kitchenette was very helpful however it did not come with the utensils or cooking items. Luckily I read reviews ahead and brought my own.
Decent hotel no complaints
Business response:
Catherine, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
This was one of the most enjoyable place I have ever stayed at. I wanted peace and quiet and that's exactly what I received. Front desk staff are friendly. I enjoyed cooking in the room. Comfortable beds. Clean room and bathroom. Great cable channels. I will stay here again soon.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Bel Air - Aberdeen
How is Extended Stay America - Baltimore - Bel Air - Aberdeen rated?
Extended Stay America - Baltimore - Bel Air - Aberdeen has a 4.2 star rating with 919 reviews.
When is Extended Stay America - Baltimore - Bel Air - Aberdeen open?
Extended Stay America - Baltimore - Bel Air - Aberdeen is open now. It will close at 6:00 p.m.