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Extended Stay America - Baltimore - Bel Air - Aberdeen
- Hotels
- Belcamp, MD
About this business
Location details
1361 James Way, Belcamp, MD, 21017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rocky, sabrina, lisa, all of the front desk assoc. are awesome. I would like to especially would like to say i appreciate they way that they all looked out for me with great care
Business response:
Thank you for writing such a generous review about your experience at Extended Stay America. Compliments such as yours are the reason we are so encouraged and committed to providing exceptional service to our guests. We will share your praise with the front desk team especially Rocky, Sabrina, and Lisa. It was our pleasure to host you, and we hope to welcome you again soon. Sincerely, Hotel Management
Ladies who work the front desk
Business response:
We love to receive feedback on how we are doing. So, thank you for sharing your very kind comments about your experience at Extended Stay America. We are delighted how much you enjoyed your stay with us and appreciate your kind compliments about our Front Desk Team. We will be sure to share your review with them as they will be so pleased. Thank you again and we look forward to seeing you again soon. Sincerely, Hotel Management
The ladies are the front desk since i have been there since september have been awesome. They have really helped me alot
The staff was wonderful & very accomodating. It was a little odd that the room had a kitchenette but you had to ask at the front desk for dishes, silverware, pans & then I had to go back again to ask for dish soap. The room seemed very dated. I thought it was clean until I dropped my kindle & looked under the bed for it. UGH! I also had to go to the front desk to ask for blankets. There were no blankets in the room. The beds had sheets and a very thin cotton bedspread & that's all. I'd stay again because of the price and con... read more
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Easy check in -super friendly staff
The bath tub was dirty I had to Lysol wipe out dark black spots on the tub floor. The ac unit vibrates a very loud annoying noise. The phone AND the fridge were not plugged in when I arrived and I ended up having warm drinks for the following days drive. Homeless camp in the woods next to the right sight parking lot. Over all huge POS hotel. The lady at the counter was super nice but took me and the guy in front of me over 10 min per check in. It shouldn’t be like that at all!
Business response:
Kayla, thank you for taking the time to share your feedback. We regret not meeting your expectations and apologize for the concerns you had with the guest room. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We will also share your comments with our maintenance team regarding the issues you outlined and make sure the problems are fixed immediately. On a positive note, we are happy you were pleased with the service our associates delivered. We hope you will ... read more
Clean hotel room, friendly staff, easy parking.
Business response:
Sabrina, thank you for taking the time to review your stay at Extended Stay America. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Bel Air - Aberdeen
How is Extended Stay America - Baltimore - Bel Air - Aberdeen rated?
Extended Stay America - Baltimore - Bel Air - Aberdeen has a 4.3 star rating with 976 reviews.
When is Extended Stay America - Baltimore - Bel Air - Aberdeen open?
Extended Stay America - Baltimore - Bel Air - Aberdeen is closed now. It will open at 9:00 a.m.