This profile has been claimed by the business owner or representative.
Extended Stay America - Baltimore - Bel Air - Aberdeen
- Hotels
- Belcamp, MD
About this business
Location details
1361 James Way, Belcamp, MD, 21017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, General Manager
Business response:
Craig, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America - Baltimore - Bel Air - Aberdeen. We look forward to welcoming you back for another outstanding experience. Sincerely, General Manager
Not a good first impression but the room was adeq The room was cleaned with the Lobby smelled very dirty and musty
Business response:
Thank you for being our guest. Although you were overall satisfied with your stay, we apologize for the cleanliness issues you encountered during your visit. I am working with my housekeeping team to make sure all procedures are being followed so this does not happen again. We hope you will give us another opportunity to serve you better in the future. Sincerely, General Manager
Not fancy, but a good value The check in staff is sweet and helpful, the space is clean, and the bed is nice & big. Very convenient to the interstate. The grab +go breakfast is convenient, but pick up some milk at the 7/11 next door if u don't care for that gluey liquid Creamora.
Business response:
Thank you for including Extended Stay America - Baltimore - Bel Air - Aberdeen in your travel plans. We are pleased to read you had an enjoyable stay and that you were impressed with our courteous service and convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
The staff was friendly and courteous. My room smelled like pancakes and maple syrup to the point I had a though time falling asleep. Food odor in the halls was a little strong. It is a pet friendly hotel.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you enjoyed your overall stay and that you were impressed with the service provided by our staff. However, we sincerely apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable and well-maintained suites for our guests, and we obviously fell short in this case. We appreciate your business and hope to welcome you back soon! Sincerely, General Manager
room was very musky and there was small ants
Business response:
Thank you for being a guest at our hotel. Our team is committed to providing clean, comfortable and well maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. Thanks again for your feedback, and we would appreciate the opportunity to welcome you back soon. Sincerely, General Manager
I'll stay elsewhere A lot of crumbs on the kitchen counter. A half dozen hairs in the shower (wall, curtain and floor and one of the towels). Breakfast was coffee and granola bars. Not a place I'll be staying again. Stayed two nights but key was only good for one.
Frequently asked questions about Extended Stay America - Baltimore - Bel Air - Aberdeen
How is Extended Stay America - Baltimore - Bel Air - Aberdeen rated?
Extended Stay America - Baltimore - Bel Air - Aberdeen has a 4.3 star rating with 975 reviews.
When is Extended Stay America - Baltimore - Bel Air - Aberdeen open?
Extended Stay America - Baltimore - Bel Air - Aberdeen is closed now. It will open at 9:00 a.m.