This profile has been claimed by the business owner or representative.
Extended Stay America - Baltimore - Bel Air - Aberdeen
- Hotels
- Belcamp, MD
About this business
Location details
1361 James Way, Belcamp, MD, 21017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good place to stay Nothing glamorous, but a clean, safe place to stay with friendly staff.
Business response:
Karen, thank you for staying at Extended Stay America. We are glad to read you liked our well-kept property and courteous service. We appreciate you being our guest and look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Family trip to Maryland Everything went well with check-in, the staff was very friendly. The room was clean so we were happy with that. The showers had plenty of hot water. The beds however were like sleeping on wooden boards and the pillows went flat like pancakes. We all woke up with soar neck and stiff backs. The breakfast is coffee on a little table with granola bars, muffins and oatmeal. For an Extended stay, I would think that they would have ice machines, nope. Had to go to the store, which is thankfully right there, ... read more
Business response:
Dawn, thank you for providing your feedback. We are happy to read that you liked our front-desk service, convenient location and your clean room. However, we are sorry for your disappointment with our beds and the inconvenience it caused. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope you give us another chance to serve you better in the future. Sincerely, Hotel... read more
Business response:
Robert, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Quick in and out Clean room, did the job for a reasonably priced place to stay for the night.
Business response:
Thank you for choosing Extended Stay America. We are glad you liked your well-maintained room and found us to be of good value. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Termaine, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Not the best extended stay america I usually love extended stays, and even tho it wasn't terrible, i was disappointed with this one. My room smelled weird like there was some leftover stench from whoever was there before me. There was some substance left on the counter and table that should have been wiped off. My TV would just turn off on its own, so I couldn't even watch it. The walls were so thin that I could hear the person in the room next to me snoring. The staff was great, but the room itself needs some work and extra... read more
Business response:
Thank you for showing your loyalty towards our brand and for sharing your experience. We are glad you had an overall comfortable stay and that you liked our courteous service. However, we are sorry for the inconvenience you had in your room. We have shared your concerns with our housekeeping and maintenance team so that they can be more accurate in their work. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management
Everything I needed and nothing I didn't The staff were very friendly and helpful. The building has some age on it and it shows. Even though the hotel advertises it's a non smoking facility, my room smelled of recent cigarette smoke. The location was perfect for my needs and I would use it again in the future.
Business response:
Thank you for being our guest. It’s a pleasure knowing you liked our convenient location and the service we offer. However, we are sorry for the smoke issue you encountered in your room. I will share it with my housekeeping team to make sure the room receives deep cleaning immediately. We look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Baltimore - Bel Air - Aberdeen
How is Extended Stay America - Baltimore - Bel Air - Aberdeen rated?
Extended Stay America - Baltimore - Bel Air - Aberdeen has a 4.3 star rating with 976 reviews.
When is Extended Stay America - Baltimore - Bel Air - Aberdeen open?
Extended Stay America - Baltimore - Bel Air - Aberdeen is closed now. It will open at 9:00 a.m.