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Extended Stay America - Baltimore - Bel Air - Aberdeen
- Hotels
- Belcamp, MD
About this business
Location details
1361 James Way, Belcamp, MD, 21017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Abysmal water pressure, 0.4MB download speeds on basic Wi-Fi, and very basic cable marred an otherwise pleasant room. Halls were a tad dirty due to inconsiderate guests. Front desk was very accomodating at offering room of preference.
Business response:
Thank you for choosing to stay at Extended Stay America. We are pleased our associates were helpful to you. We are sorry for the inconvenience you had here. Your feedback will be shared with the appropriate individuals within our organization in an effort to improve our service and facilities moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Mix up with dates and being charged for it I had a bad experience here. The dates I requested were for the following day and not the day I needed. Some how expedia made a mistake and charged me for a day I did'nt stay on.
Business response:
Daniel, thank you for your review. We are sorry about the issues you experienced with your reservation due to the third party website. If we can be of any further assistance, please feel free to reach out to our front desk. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
It is a good place to staff but there is not a staff visible if you need help .well I ask for an extra pillow the front desk girl said we have ordered extra pillows they don't have no extra pillow to give was so strnge
Business response:
Habib, thank you for choosing to stay at Extended Stay America and for sharing your amazing experience. We are glad to know you had a good time here and were satisfied with all the aspects of your visit. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Harold, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Recuperating This was am awesome place to stay. Good beds and a kitchen. Home cooking is a blessing to a truck driver. Oh and pet friendly too!
Business response:
Rebecca, it's a pleasure to read your fantastic review about Extended Stay America! We are pleased to know how much you liked your room and our facilities were up to your satisfaction! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you and your family back soon. Sincerely, Hotel Management
Thus far, it is a nice hotel. Nothing extravagant but comfy.
Business response:
Nickie, thank you for your kind review of Extended Stay America and letting us know you are comfortable here. We hope the rest of your stay will be pleasant as well. Sincerely, Hotel Management
Nice place to stay I enjoy staying there and the lady staff she knows what she is doing. My wife was pleased we will be back.
Business response:
Robert, thanks for the awesome feedback. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Travel for lacrosse tournament Hotel is a bit worn. Missing some essential items in the room. Ice bucket, body lotion...
Business response:
Brian, thank you for staying with us. It's nice to read you enjoyed your stay overall and our location was convenient for your needs. That being said, we apologize for your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Your feedback is appreciated, and we will be sure our team co... read more
Jamie's Stay Room was clean and comfortable. Staff weren't at front desk when checking out but since had been charged before checkout, dropped keys in drop box.
Business response:
Jamie, thank you for staying at Extended Stay America. We are glad to read you liked your well-appointed room and had an overall nice time with us. Your feedback is valuable as it will help us improve our service moving forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Bel Air - Aberdeen
How is Extended Stay America - Baltimore - Bel Air - Aberdeen rated?
Extended Stay America - Baltimore - Bel Air - Aberdeen has a 4.3 star rating with 975 reviews.
When is Extended Stay America - Baltimore - Bel Air - Aberdeen open?
Extended Stay America - Baltimore - Bel Air - Aberdeen is open now. It will close at 6:00 p.m.