Extended Stay America - Baltimore - BWI Airport - Aero Dr.

T.J. 

on Expedia

11 years ago

no room available I called hotels.com and told them I needed a room asap. I was told by the representative that a room at this location was available and was notated on my reservation I needed the room asap. I asked the rep again if I would be able to get the room in about an hour and he assured me it would be ready. When I got there after driving around all morning (4am) I was told there were no rooms available and the hotel did not know why I was told a room would be available. They tried to locate a room at another extend... read more

Anonymous 

on Expedia

11 years ago

no front desk personal on duty hotel full didn't get to stay 

Anonymous 

on Expedia

11 years ago

A worst hotel i have ever stayed Worst worst just worst 

Anonymous 

on Expedia

11 years ago

Family Overnight to Get up Early to catch Flight The hotel was in close proximity to BWI Airport, which is why I booked it to begin with. Only 1 night and don't expect to get a lot of sleep with traffic roaring by. The room was clean except bathroom(on the in need of walls scrubbed). 

Tom 

on Expedia

11 years ago

Stay away Upon arrival the staff couldn't find my reservation. The walls are very thin. You hear everything going on around you at all times. The bed was horrible leaving me with back pain. I will never stay there again. The room seemed trashy due to cracked and popped drywall too. 

oscar 

on Expedia

11 years ago

Bad service Their computer system couldn't find my reservation even tho I had multiple emails with conformation numbers and receipts showing that I had a reservation at their hotel their staff were no help so I had to pay out of pocket again even I already paid on hotels.com 

Steve 

on Expedia

12 years ago

Seems very transient. When I arrived front entrance had over 15 trash bags of someone's belongings strewn about. No daily room service?? Will not recomend 

Anonymous 

on Expedia

12 years ago

Dirty Linen The room we received was a non smoking room that smelled like smoke. It was also hard to find a towel that didn't have any stains on it...very disgusting.