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939 International Dr., Linthicum Heights, MD, 21090, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
There was no hair dryer. There was only 1 plastic cup in the room. The pullows were bad.
Business response:
Kathy, thank you for choosing to stay with us. We are sorry for the disappointment you had with the in-room amenities and the pillows in your suite. Please note, our brand standards require us to make kitchenware and hairdryers available at the front desk rather than leaving them in the suites. We will remind our front desk to communicate this more clearly going forward. We encourage you to try us again in the near future. We are confident you will enjoy a better stay. Sincerely, Hotel Management
Everything, customer service was exceptional and much appreciated.
Business response:
Thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we hope to do so again the next time you are in the area. Sincerely, Hotel Management
Front desk was Pleasant, easy check in, my room was clean
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable, and you were pleased with the exceptional service provided by our front desk staff. We work hard to ensure high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Everything is great and looks nice and perfect Like the area
Business response:
Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that enjoyed our ideal location as well as our well-kept property. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
It is conveniently located off the highway. Check in was fast. The upgrades to the room like new laminate flooring in the “kitchen “ was a nice touch and made the room feel warm.
Business response:
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, courteous service, and newly-upgraded suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
Extended Stay America - Baltimore - BWl Airport - International Dr. has a 4.3 star rating with 1,382 reviews.
Extended Stay America - Baltimore - BWl Airport - International Dr. is open now. It will close tomorrow at 12:00 a.m.