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Extended Stay America - Baltimore - BWl Airport - International Dr.
- Hotels
- Linthicum Heights, MD
About this business
Location details
939 International Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property needs to be reconditioning our door was not locking properly. Some paint is necessary. But inside of the rooms are really good. The beds are very comfortable. Overall very good.
Business response:
Thank you for staying at Extended Stay America. We were delighted to read how much you liked your room and that you slept well on our comfortable beds. Your observation will be shared with the appropriate team so that corrective measures can be taken. We appreciate your kind review and hope you will be back to see us again soon. Sincerely, Hotel Management
We stayed here because it was close to the airport. We booked a non smoking room and the room smelled of stale cigarette smoke! The smell was in everything including the shower curtain.
Business response:
Thank you for taking the time to review our hotel. Although you liked our airport location, we apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We appreciate your business and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
A1
Business response:
John, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was very accommodating. Slow but courteous and convenient
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked the service provided by our courteous associates and found our location ideal for your needs. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
There was no porter's rack for me to unload my luggage on to. I had four pieces and had to struggle to get them to my room which was quite a distance from check-in. There was only one wash cloth in the room which smelled like cigarette smoke all night.
Business response:
Thank you for sharing your feedback. Although your rating suggests your overall stay was an pleasant one, we apologize for the inconvenience you had. Your feedback for the wash cloth is shared with the housekeeping team to be more diligent going ahead. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management
It served its purpose and the staff was friendly. We were at BronyCon so we were basically there long enough to get some sleep.
Business response:
Holly, thank you for selecting Extended Stay America while you were here to enjoy the BronyCon. It was a pleasure knowing you were impressed with the excellent service provided by our team and that you had a relaxing stay after the tiring experience. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Wonderful
Business response:
Cynthia, thank you for choosing Extended Stay America and for the fantastic rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWl Airport - International Dr.
How is Extended Stay America - Baltimore - BWl Airport - International Dr. rated?
Extended Stay America - Baltimore - BWl Airport - International Dr. has a 4.3 star rating with 1,350 reviews.
When is Extended Stay America - Baltimore - BWl Airport - International Dr. open?
Extended Stay America - Baltimore - BWl Airport - International Dr. is open now. It will close tomorrow at 12:00 a.m.