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Extended Stay America - Baltimore - BWl Airport - International Dr.
- Hotels
- Linthicum Heights, MD
About this business
Location details
939 International Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Air vents were visibly filthy and room had a foul odor. Had to request a room change from #255 to #354. The air vent was also visibly filthy but not as much as in the initial room.
Business response:
Thank you for your review. We sincerely apologize that both of your rooms were not serviced and cleaned to the level it should have been, and for the inconvenience we caused you. Please be assured your concerns have been communicated to our housekeeping department for review and action. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Quiet location. Room had all the amenities of a small studio apartment . Definitely recommend staying here.
Business response:
It was a pleasure hosting you at Extended Stay America. We are delighted to know you had a great time with us and that you were impressed with our apartment-style room. Thank you for recommending us. We look forward to your next visit. Sincerely, Hotel Management
Staff was very courteous even though she was swamped with check-ins. Property could use some udating. Would stay again.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you had a pleasant time with us and that you liked our front desk associate. We appreciate your suggestion and look forward to seeing you again soon! Sincerely, Hotel Management
I didn't realize they only services the rooms after seven days or until you leave or otherwise request service!!!
Business response:
Thank your for the feedback. We are sorry you were unhappy with our hotel policy. Being a property, our services are designed for long-term guests to respect their privacy and to offer minimal intrusion to their home-like stay. We hope you reconsider staying with us again soon! Sincerely, Hotel Management
Enjoyable
Business response:
Charles, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWl Airport - International Dr.
How is Extended Stay America - Baltimore - BWl Airport - International Dr. rated?
Extended Stay America - Baltimore - BWl Airport - International Dr. has a 4.3 star rating with 1,350 reviews.
When is Extended Stay America - Baltimore - BWl Airport - International Dr. open?
Extended Stay America - Baltimore - BWl Airport - International Dr. is open now. It will close tomorrow at 12:00 a.m.