Extended Stay America - Baltimore - BWl Airport - International Dr.

Business response:

John, thank you for staying with us and reviewing your experience. We are so sorry for the difficulties you faced and the situation you described regarding excessive noise. Our front desk is available to resolve issues like these, and we were not aware of the problems as we would have been happy to try and resolve these issues or move you to another suite. The dishware for your room is kept at the front desk, and we are sorry if this was not communicated to you at the time of check-in. We hope you will reconsider a return vi... read more

Business response:

Bayo, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are delighted you enjoyed your stay and loved our amenities. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are so pleased that your experience was positive and that you found us to be a great value. We are also glad you loved our spotless property and our location close to downtown. We would be delighted to accommodate you again in the future and look forward to your next visit! Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for an overnight stay. We're delighted to know you loved the service you received from our front desk associates and that you had a great time while you were here. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management