Extended Stay America - Baltimore - BWl Airport - International Dr.

Business response:

Thank you for staying with us. We apologize our shuttle service was not timely for your needs, and we certainly understand your frustration. We've shared your review with our shuttle drivers and reinforced the importance of getting our guests to and from the airport in a timely manner. Please stay with us again as we would love to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Thank you for the review of Extended Stay America. We are delighted to know you liked our convenient location and that we were able to meet your expectations at a great price. Thank you once more for your comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Business response:

Thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect review. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Mesha, thank you for the 5-star review of Extended Stay America. We are pleased to know you liked our well-maintained property and that we were able to meet your expectations at a great price. Thanks once more for your comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your stay with us. We apologize for the difficulties you encountered while you were here. Please know our front desk is available 24 hours a day, so we would have been happy to move you to another room at your request. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management