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Extended Stay America - Baltimore - Glen Burnie
- Hotels
- Glen Burnie, MD
About this business
Location details
104 Chesapeake Center Ct., Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Ashley, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Basic but comfortable There was nothing "oooh awww" about my stay. It provided what I really needed for my week long stay, a comfortable bed, fridge, and kitchenette. Of the 3 staff members I came across, only one was stellar, as the other two made me feel like I completely inconvenienced them with my small requests (extra towels). Location is great. I couldn't hear any of the other guests on my floor, nor anyone above us so I was able to sleep peacefully. I would recommend this to anyone who's happy with some place simple.
Business response:
Thank you for staying at Extended Stay America. We are delighted you enjoyed your stay and were impressed with the service provided by our staff. Your compliments have already been shared. We appreciate your feedback and thanks for recommending us to other travelers. We look forward to welcoming you every time when in the area. Sincerely, Hotel Management
Business response:
Gregory, thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
I arrived late -only smoking rm avail but was able to change next day which was a cleaner & comfortable rm.
Business response:
Thank you for staying at Extended Stay America and for the wonderful feedback. We are glad to know you had an enjoyable stay with us and that we met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
Sheets and comforter, inducing pillow need to be cleaned
Business response:
Lisa, thanks for choosing Extended Stay America for your stay. We are pleased your stay with us was enjoyable. We have shared your observation with our housekeeping team to be more diligent going forward. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Not great but ok for the price Place was kind of dirty inside the room. No kitchen utensils despite having a kitchen. Bed was pretty uncomfortable. Pretty loud outside. Long wait to check in but the front desk lady was friendly. Cheap price so for a single night, not the worst.
Business response:
Thanks for the feedback. We are glad to read you had an overall pleasant visit and liked the value we offer. Having said that, we want to apologize for your experience at our hotel. We truly care about each guest who visits our hotel, so we are sorry for the difficulty you experienced. We have taken appropriate action to make sure these issues are resolved, and we hope you will give us another chance in the future by staying with us again. Sincerely, Hotel Management
Business response:
Roger, we appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Glen Burnie
How is Extended Stay America - Baltimore - Glen Burnie rated?
Extended Stay America - Baltimore - Glen Burnie has a 3.3 star rating with 1,979 reviews.
When is Extended Stay America - Baltimore - Glen Burnie open?
Extended Stay America - Baltimore - Glen Burnie is open now. It will close tomorrow at 12:00 a.m.