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Extended Stay America - Baltimore - Timonium
- Hotels
- Timonium, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
9704 Beaver Dam Rd., Timonium, MD, 21093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall a decent place to stay. The breakfast is nothing to write home about, but overall, ok.
Business response:
Thank you for choosing Extended Stay America and for sharing your review. We are happy to know you had an overall pleasant stay, but we are sorry our breakfast offerings were not to your expectations. We have shared your feedback with our Brand Leaders to consider while planning the menu in the future. Thanks again for being our guest, and we look forward to welcoming you back for a more enjoyable experience. Sincerely, Hotel Management
Expedia misled me about the pet fee! I am unhappy with the Expedia agent, Anna, who told me that the pet fee was $25.00 per pet per stay and not per day! When I arrived they charged me $25.00 per day so it cost me an extra $25.00 I did not expect. Expedia should refund me $25.00.
Business response:
Thank you for evaluating your stay with us. We are sorry for the misleading information provided by our third party website regarding the pet fee. We hope the positive aspects of your stay will bring you back. Sincerely, Hotel Management
Business response:
Ken, thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Business response:
Joel, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Ok but..... Ok stay but billy the guy at the desk was very rude I think it’s the way he talk to ppl is the problem maybe dealing with the public is not for him
Business response:
Tianna, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we apologize for the poor service you experienced from one of our associates and assure you this has been addressed. We hope you will consider giving us another chance so we can serve you better in the future. Sincerely, Hotel Management
Nice clean comfy. Off the beaten path right in the city.
Business response:
Thank you for the positive review and for taking time to recognize our hotel. We are delighted to know how much you enjoyed our clean facilities and that our location was perfect for your needs. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Fire alarm kept going off for at least 30 minutes around 9pm which was a huge inconvenience because I was sleep at that time. I will not be back
Business response:
We appreciate you staying with us and sharing your review. Please accept our most sincere apologies for the inconvenience of the fire alarm during the night. The security of our guests is our top priority, so evacuation is required and critical to ensure our guests are safe. We hope you will stay with us again soon. Sincerely, Hotel Management
This place is a good cheap bare bones place to stay. I have stayed several times just to sleep. Don't expect free shampoo or shower caps. Also the last visit my remote for tv didn't work (they said they would fix the next day and didn't, guess the service request process takes longer) and the room heater didn't work at night but somehow miraculously it turned on the next morning. The place is relatively clean and I haven't seen any evidence of bed bugs. The grab and go breakfast of oatmeal coffee and granola bars works for m... read more
Business response:
Maegon, thank you for your recent stay and for your candid feedback. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. Thank you again for your feedback, and we would love to welcome you back soon. Sincerely, Hotel Management
It's OK for one night The room's heating system is very noisy and will wake you up every time it starts buzzing . . . . and if that doesn't wake you up it will be your neighbors you can hear making love through the thin walls at 5:00 AM!
Business response:
Thank you for providing your feedback. Although you liked our convenient location, we apologize for the noise issue and are sorry that our breakfast wasn’t to your satisfaction. We wish we were given a chance to correct the situation while you were here by changing your room. Your feedback with regard to the HVAC unit of your room is shared with our maintenance team and your concern for our breakfast offerings will be discussed with our brand leaders when updating our selections. We hope you’ll give us a chance to showcase y... read more
Frequently asked questions about Extended Stay America - Baltimore - Timonium
How is Extended Stay America - Baltimore - Timonium rated?
Extended Stay America - Baltimore - Timonium has a 4.2 star rating with 906 reviews.
When is Extended Stay America - Baltimore - Timonium open?
Extended Stay America - Baltimore - Timonium is open now. It will close tomorrow at 12:00 a.m.