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Extended Stay America - Bartlesville - Hwy 75
- Hotels
- Bartlesville, OK
About this business
Location details
3812 S.E. Washington Blvd, Bartlesville, OK, 74006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
no had dust come in under the adjoining room door, paint and caulk was meesy in the shower
Business response:
Dear Guest, Thank you for taking the time to share your experience. We appreciate your feedback as it helps us continually enhance the quality of our accommodations. Attention to detail is important, and your observations have been shared with the appropriate team for improvement. We strive to provide a comfortable and welcoming environment for every guest, and your input plays a valuable role in achieving that goal. We hope to have the opportunity to host you again and provide a visit that exceeds expectations, ensuring a m... read more
No ice in room or ice machine available! Toliet did not flush without adding water to bowl!
Business response:
Dear Sydney, Thank you for taking the time to share your feedback. We sincerely regret that your stay did not meet expectations and understand how disappointing it can be when certain amenities or room features do not function as anticipated. Your comments have been shared with our team so that immediate attention can be given to these matters. We appreciate your input, as it helps us enhance the guest experience, and we hope to have another opportunity to serve you better in the future. Sincerely, Hotel Management
Roaches and dog hair. We stayed only one night and checked in late and left early the next morning. Check in and check out was easy and quick. However when we got to our room was when it got bad. We found roaches in our room and there was dog hair on our pillowcases. I’m all for being pet friendly but you need to make sure that all bedding including pillowcases are changed after each stay.
Booked for a 2 queen suite, one arrival they only had 1 beds available even tho we paid ahead of time for the stay. Staff was unwilling to accommodate and left 4 people with 1 bed while traveling through the state.
Clogged shower room The room had cumps of hair on the walls in two different spots ,and tub was so clogged that i had to get wet trun off the water, saop my body , then trun the water back on and raise off , and when i got out shower i had to raise my feet off cause the water from the drain was disgusting and was on my feet
When I showed up to check in, I was asked if any other adults were staying in the room and my mom was staying with me. Well they asked for her ID too in to which she had just misplaced it before us driving 5 hours out the OK, but they wanted to take a pic of her ID because of tornado season. Unfortunately she didn’t have it and she had a picture on her phone to show but they made no accommodation to take it. No where on the website for the hotel or for the third party website did it say that all adults staying need to have t... read more
Business response:
Dear Marisa, Thank you for taking the time to explain your experience. We’re very sorry for the frustration and inconvenience you and your mother went through upon arrival. While we do have a policy that requires valid identification for all adults staying in a room as part of our safety and verification protocols, it is evident that this situation could have been managed with greater empathy and clearer communication. We truly value your feedback and hope you’ll consider giving us another chance to offer a much smoother and... read more
Rooms are not cleaned on a daily. Can’t get fresh towels . Breakfast was muffins and coffee
Business response:
Dear Nathaniel, Thank you for your feedback. We regret that your experience did not meet expectations regarding housekeeping, towel availability, and the limited breakfast selection. Our housekeeping service is tailored for long-term guests to minimize disruption to their home-like experience. Nevertheless, we are pleased to offer this service for a nominal fee. Complimentary towel and linen exchanges are available at the front desk at any time. Additionally, we will ensure that your feedback is shared with our leadership te... read more
This place is terrible and would not recommend anyone to stay
Business response:
Dear Guest, Thank you for your feedback. We’re truly sorry that we did not meet your expectations. Your feedback is important to us and will be reviewed with our team to ensure we’re doing everything possible to improve the overall guest experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bartlesville - Hwy 75
How is Extended Stay America - Bartlesville - Hwy 75 rated?
Extended Stay America - Bartlesville - Hwy 75 has a 3.9 star rating with 1,631 reviews.
When is Extended Stay America - Bartlesville - Hwy 75 open?
Extended Stay America - Bartlesville - Hwy 75 is open now. It will close tomorrow at 12:00 a.m.