Extended Stay America - Bartlesville - Hwy 75

Sondra 

on Expedia

2 years ago

We chose this hotel with the knowledge they had a cooktop/kitchen. Because of my celiac disease & having to cook all my meals normally their “kitchens” are fully stocked with everything you need to cook but much to our surprise there was nothing! No dishes, silverware, cups, pots, pans or even dish soap! When we asked for these things they said they didn’t have any! So we had to go buy everything we needed to be able to cook our meals. They gave us a dish rag but refused to give us a dish towel & was hesitant to give me hand... read more

Michael 

on Expedia

2 years ago

The rooms were decent. The lady at the desk was super rude. Worst customer service ever. No shower curtain is annoying. Will never go back. 

Samuel 

on Expedia

2 years ago

Not clean!! Avoid!!! Well, I should’ve listened to my gut and asked to move rooms when my daughter found a foreign woman’s underwear in the night stand, but we were so tired and had already settled in that we simply asked Frenchie the front desk lady to just come get it, which she did. The suite kitchen sink was still dirty from the previous occupants and in the middle of the night we found a Roman cockroach which made me feel more uneasy. Well the last straw was when we started taking our morning showers, my husband and son... read more

Jeff 

on Expedia

2 years ago

Bed bugs and $300 deposit We were on a family outing. We had three rooms. They charge us $300 deposit on the rooms. We found early in the morning that one of the rooms had bed bugs. We took a picture and show it to the desk clerk. No refund on that room. Just a sorry