This profile has been claimed by the business owner or representative.
Extended Stay America - Bartlesville - Hwy 75
- Hotels
- Bartlesville, OK
About this business
Location details
3812 S.E. Washington Blvd, Bartlesville, OK, 74006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No pudimos hacer check in
Business response:
THANKS FOR YOUR REVIEW
Room stink of food all the time and it wasn’t our food. Microwave didn’t work we had to request it be fixed, sink was messed up and sprayed everywhere when you opened it. Staff was rude and lobby restrooms off limits which is just ridiculous. Will NEVER stay there again.
Business response:
Dear Brenda, It was disappointing to read your comments about your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will address each of your concerns as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as it will help us improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Management
Business response:
THANKS FOR YOUR REVIEW
Bad bug in our room. we did not stay
Business response:
THANKS FOR YOUR REVIEW
Business response:
THANKS FOR YOUR REVIEW
Worst stay ever Was so bad I had a sister who was going to stay with me but her id had expired so she was just going to visit with me and me bring her back to her house they said she wasn’t allowed on the premises or I would get kicked out of my room I find this very interesting that a family member couldn’t just visit it was 4pm. Then I seen that the air vents all had a crap toon of dirt and nasty on them I have pictures
Business response:
Thank you for the feedback we will address
The location seemed good. The lobby was clean and in good order. We were not allowed to check in. They needed a copy of the photo ID for each person over 18 in our group. My teenage son did not have his ID.
Business response:
Dear Owen, We appreciate your decision to stay with us and hope that your overall visit was satisfactory. Nevertheless, we sincerely apologize to learn of the issues you experienced during check-in. Please note that we require government-issued photo identification for check-in. Our commitment to transparency means that we strive to disseminate all our policies across every booking platform to empower our guests to make informed decisions. It was our pleasure to have you as our guest, and we look forward to welcoming you bac... read more
i got bed bugs from this hotel
Business response:
Dear Alise, Thank you for your feedback. We’re deeply concerned to hear about your experience with bed bugs, as this is not reflective of our standards. We also follow the most rigorous industry standards regarding the cleanliness and pest control of our rooms, but the room you occupy will be professionally inspected and treated as a precaution. We appreciate you bringing these issues to our attention. We assure you that your concerns are being shared with the appropriate individuals, and action will be taken where necessary... read more
Business response:
thanks for your review!
Frequently asked questions about Extended Stay America - Bartlesville - Hwy 75
How is Extended Stay America - Bartlesville - Hwy 75 rated?
Extended Stay America - Bartlesville - Hwy 75 has a 3.9 star rating with 1,680 reviews.
When is Extended Stay America - Bartlesville - Hwy 75 open?
Extended Stay America - Bartlesville - Hwy 75 is open now. It will close tomorrow at 12:00 a.m.