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Extended Stay America - Baton Rouge - Citiplace
- Hotels
- Baton Rouge, LA
About this business
Location details
6250 Corporate Blvd., Baton Rouge, LA, 70809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing Spectacular The hotel looks better from the outside. We got a smoking room. The entire floor smelled like cigarettes and the room was much stronger than the hallway. Everything reeked of smoke which was very uncomfortable after the first 2 days. The internet connection was horrible. The wireless kept going in and out and when it did work the signal was very weak. It would take at least five minutes to load a page. Hotel was close to shopping and restaurants. Was in walking distance of movie theater.
The room we had gotten was not properly cleaned when we checked it. There was toothpaste and body hair in the bathroom when we checked in. The rooms where also reall old and poor maintenance.
The room was filthy and uncleaned. The staff was indifferent about our unpleasant experience. We didn't feel safe because of the people loitering around just inside the doorways and in the parking lot at night afterthe office was closed. There's no over night staff to insure the safety of the residents of the hotel. The fire alarm went off during the night and there was no one around to insure us that there was no fire and if it was safe. When asked about amenities they said they were out. We had a room that had evidence tha... read more
The rooms heater was not working it was 27 degrees last night outside , the room was very cold . Try to contact front desk but no one ever answered. Room was very dirty , sheets were stained and there was a white powder substance on the table . Room also had a very bad smell .
N/
The room, there were no amenities, I
Business response:
Dear Guest, Thank you for taking a moment to share your thoughts. We are sorry to learn that your visit did not fully meet your expectations. Providing a comfortable and convenient stay for every guest is always our priority, and your comments help us identify where we can improve. Please know that your feedback has been shared with our team for attention. We hope to have another opportunity to offer you a better experience in the future. Sincerely Hotel Management
This hotel isn’t safe, it isn’t clean it smells disgusting.
Business response:
Dear Khadija, Thank you for sharing feedback about your recent stay. We are sorry for not meeting your expectations. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring the cleanliness of all guest rooms, and we will address this issue promptly. We hope you will return on your next visit to the area so we can show you our commitment to outstanding experiences. Sincerely, Hotel Management
Extremely dirty. Shower had hair and mold it almost every screw or fixture had rust on it possible spit or some other bodily fluid on wall. Highly do not recommended staying let alone extending your stay
Frequently asked questions about Extended Stay America - Baton Rouge - Citiplace
How is Extended Stay America - Baton Rouge - Citiplace rated?
Extended Stay America - Baton Rouge - Citiplace has a 3.2 star rating with 1,871 reviews.
When is Extended Stay America - Baton Rouge - Citiplace open?
Extended Stay America - Baton Rouge - Citiplace is open now. It will close tomorrow at 12:00 a.m.