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Extended Stay America - Baton Rouge - Citiplace
- Hotels
- Baton Rouge, LA
About this business
Location details
6250 Corporate Blvd., Baton Rouge, LA, 70809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worst Experience Horrible, it was very old and outdated, bathroom tub and sheets were not clean, kitchen was not equipped, I was told to use the same towels due to they did not have anymore because the hotel was full and there were no more available, the clerk did not know how to print out a receipt, it was very noisy I had to call every night to ask the clerk to call the room above me to lower their noise I have stayed in many ESA’s but this one was the worst and I will not stay at this location ever again. Plus the nerve t... read more
Business response:
Dear Guest, Thank you for taking the time to share your experience. We sincerely apologize for the cleanliness issues, lack of kitchen amenities, and noise disturbance. It is deeply concerning, and we understand how frustrating these issues must have been for you. Please know that we take your comments seriously and will address these matters with our housekeeping and maintenance teams to ensure that similar incidents do not occur. Moreover, we apologize for any confusion regarding the deposit. We will share your comments wi... read more
The only option for water Temperature was boiling hot. The hallways smells like a pet store. The room was disgusting. The towels & sheets smelled of a fish smell.
Business response:
Dear Keegan, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
Staff EXTREMELY RUDE!!
Business response:
Dear LAQUANDA, Thank you for your feedback. We sincerely apologize for the experience you encountered with our staff. Providing exceptional service is paramount to us, and we regret that we fell short of your expectations. Please rest assured that we take your feedback seriously and will address this matter with our team to ensure such instances are not repeated. Your satisfaction is our priority, and we hope for the opportunity to regain your trust and provide you with the excellent service we are known for.Sincerely,Hotel ... read more
This is the hotel is by far the most disgusting property I’ve ever stayed in. The shower apparently hadn’t been cleaned in months, there was a roach in my room, there was hair on the towels, the halls smell like a combination of smoke and mildew and my room key was repeatedly deactivated. So if cleanliness is optional and you relish the opportunity the reside in an unsanitary infested cesspool of bacteria, make you reservations for Extended Stay in Baton Rouge.
Business response:
Dear Derrick, Thank you for taking the time to write a review of our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance to provide you with the stay you deserve.... read more
Smoky room broken door
Business response:
Dear Ramon, Thank you for sharing your concerns with us. We regret to hear about your experience with a smoky room and a broken door. Your comfort is essential to us, and we apologize for any inconvenience. We'll address these concerns promptly to enhance the quality of our accommodations. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
Unorganized It was a very asty and unorganized stay. Main office cancelled my reservation when i got there to check in. So i had to buy a room through the hotel. I booked my first reservation on hotels. Com. And they will not refund my 104.00 room they cancelled. DO NOT BOOK WITH EXTENDED STAY ON CORPORATE. People are hanging out til all hours of the night with lawn chairs.
Business response:
Dear Precious. Thank you for sharing your genuine review. We apologize for the inconvenience you faced at the time of check in with your reservation. We will share this remark with our front office team and ensure this issue is addressed appropriately. Please don’t hesitate to reach out to us at the hotel if you want to discuss this further, we will be happy to help you. We hope this unfortunate situation will not prevent you from staying with us again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Baton Rouge - Citiplace
How is Extended Stay America - Baton Rouge - Citiplace rated?
Extended Stay America - Baton Rouge - Citiplace has a 3.2 star rating with 1,792 reviews.
When is Extended Stay America - Baton Rouge - Citiplace open?
Extended Stay America - Baton Rouge - Citiplace is open now. It will close tomorrow at 12:00 a.m.