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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent for a quick overnight stop I stayed in it overnight on my way through. It was affordable and clean. The room was spacious. The staff checked me in quickly. Plenty of eating options and gas nearby. It was nicer than other chains of that price range. I really wasn't staying long enough to need extra amenities so this was perfect.
Business response:
Thank you for choosing Extended Stay America - Billings - West End for your overnight stay. We are happy you had a comfortable experience, and you liked your room and our service. Your satisfaction means a lot to us! Thanks again, we look forward to seeing you again the next time you head our way. Sincerely, General Manager
Fantastic overnight stop The staff was amazing and the room was in great shape. I slept like a log, and appreciate how clean the room was. The place is in great shape. Thank you!
Business response:
Thank you for being our guest and taking the time to review your experience at Extended Stay America - Billings - West End. We are happy that you liked our courteous associates and your clean & comfortable room. It was great to have you here, and we hope to see you again soon. Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Business response:
Thomas, thank you for your fantastic rating. We're pleased you stayed at Extended Stay America - Billings - West End and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
convient hotel everyone very nice & helpful. Nice laundry in the hotel
Business response:
Joann, thank you very much for choosing our hotel. It’s our pleasure knowing you enjoyed your visit at Extended Stay America - Billings - West End and loved our excellent service and facilities we offer. We hope to see you again soon. Sincerely, General Manager
Won't Choose it Again Loved that there was no carpet in the room. The breakfast was not good. Some granola bars and coffee.
Business response:
Tamar, thank you for staying with us and sharing your comments. It’s our pleasure knowing you had a pleasant experience while you were here. However, I am disappointed to know the breakfast we serve was not as per your expectations. We will make a note of your feedback as we plan any changes to our complimentary grab-and-go breakfast. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Loved having kitchenette for this price!
Business response:
Annette, thank you for being our guest at Extended Stay America - Billings - West End. We are delighted to know you not only enjoyed the kitchenette in your room but also found us to be a good value. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
Bring your own everything. Nice enough room, but there are no amenities at all. Not even an ice machine. Although the room had a kitchen there were no plates, cups,utensils, pans or anything else to use to cook with so plan on bringing your own.
Business response:
Thank you for the review. We are glad to know you overall enjoyed your stay. But, we apologize for inconvenience you experienced. As per our brand standards requirements, kitchenware for your suite is available at the front desk anytime and is complimentary. We also have refrigerators in all our rooms, so we do not have ice machines on our property. Your feedback is very important to us and has been shared with the front desk staff to ensure we clearly communicate our services to all guests. We hope to have the opportunity t... read more
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 4.2 star rating with 1,729 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.