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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel accommodations and a fantastic value. It was a great hotel. Very clean and well kept up. I absolutely enjoyed my stay at this hotel for the week. The staff was very friendly and were there to help whenever I needed assistance. It was great having a full size refrigerator in the room. It also comes with a range (which I didn't use) and a microwave. If you need to use the range, the hotel will provide pots and pans and the plates and silverware (which I did not need or use). I would absolutely recommend this hotel t... read more
Business response:
Warren, thank you for taking the time to write a review about your exceptional stay at Extended Stay America - Billings - West End. We are so delighted to read that you loved our courteous associates, the great value we offer for the price and your well-equipped room as well. We appreciate you recommending us online and look forward to your next stay with us soon. Sincerely, General Manager
Clean hotel but basic I had read all of the reviews and was skeptical but my experience was really good. The room was clean and neat, the staff was limited but Kevin was efficient and friendly. When the WIFI wasn't working they gave me the number for support and it was quickly fixed for all four phones. The only issue is that the breakfast was limited to instant oatmeal, granola bars and small muffins but great coffee. I would definitely stay here again
Business response:
Thank you for posting your kind review of Extended Stay America - Billings - West End. We are glad that you liked our affordable rates, convenient location which was perfect for your needs and the service provided by Kevin. I will be sure to share your compliments with him. However, we are sorry for not being able to impress you with our breakfast offerings. It is good to know this did not overshadow your otherwise positive stay with us and that you will consider visiting us again in the future. Sincerely, General Manager
Business response:
Many thanks for taking the time to post your generous ratings online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Billings - West End. Sincerely, General Manager
Was ok. Was ok. The refrigerator in the room was very noisy, and rooms were kind of dated. Still, slept ok and was comfortable.
Business response:
Jim, thanks for being or guest at Extended Stay America - - Billings - West End. We are glad you had a comfortable stay. Your feedback in regard to your room will be shared with the receptive teams. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
It was clean and comfortable. Not your normal complimentary toiletries, one soap and one shampoo, so glad I had my own. It was nice to had a kitchenette but we did not use it.
Business response:
Thank you for choosing to stay at Extended Stay America - Billings - West End. We are happy to know you enjoyed your clean, comfortable room and had an enjoyable time with us. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, General Manager
Business response:
Wow - Ken, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America - Billings - West End, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for choosing our hotel and for taking the time to sharing your rating. We are happy you had a nice stay overall, however, we apologize for not meeting 100% of your expectations. With feedback such as yours, we can only get better. Thank you again. We hope you will choose us again the next time you visit the area. Sincerely, General Manager
Very good for a multi day stay. Very good for a multi day stay. We don't like to eat out a lot. So having a real stove, refrigerator, dishes allowed us to eat in or out. Clean and well maintained.
Business response:
Thank you for sharing your kind review of Extended Stay America - Billings - West End. We are pleased to know our well-maintained property and the in-room amenities left you with a great impression of our hotel. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
Great place to stay!!!! Our experience was wonderful. The rooms are large and clean. and the staff are friendly and courteous. The breakfast bar was good. Not a lot of choices but it was good.We would recommend this hotel.
Business response:
Bonnie, thank you for recommending Extended Stay America - Billings - West End. It is wonderful to read you found your suite to be spacious & spotless and that our team to be cordial. It was our pleasure serving you, and we look forward to welcoming you back for another outstanding visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 3.5 star rating with 2,695 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.