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Extended Stay America - Bloomington - Normal
- Hotels
- Bloomington, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1805 S. Veterans Pkwy., Bloomington, IL, 61701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fridge was leaky and stepping in water when you first wake up wasn't pleasant.
Business response:
Thank you for being our guest. We are sorry for the issue you faced due to the leaky refrigerator and regret the inconvenience this caused. We have alerted our maintenance team about it, and they are fixing it immediately. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
The hotel was ok. The people were very friendly and courteous. The hotel was extremely understaffed for this busy weekend.
Business response:
Bob, thank you for choosing Extended Stay America. It’s a pleasure to know you enjoyed your stay with us. Also, we have taken note of your feedback and will share it with the appropriate team members to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
It was great. Zack Miller that works at the front desk is always friendly
Business response:
Thank you for the glowing review of Extended Stay America. We're thrilled to know you enjoyed your time with us and that the service provided by Zack worked well for you. We will share your compliments with him. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
It was fine. I don't have anything particularly good or bad to say.
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Convenient to get to. Rooms very clean. Quiet area. Rooms quiet. Pet friendly, but pet stay cost somewhat high at $25 per day to max of $150. Staff friendly. WiFi so-so. Breakfast is just cereal, muffins and granola bars with no place to eat. Wish they had a full continental breakfast with a place to eat.
Business response:
Thank you for your review of Extended Stay America, and it is nice to know you enjoyed your overall stay with us. We are glad our comfortable suites and friendly service were to your satisfaction. However,we aresorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bloomington - Normal
How is Extended Stay America - Bloomington - Normal rated?
Extended Stay America - Bloomington - Normal has a 4.2 star rating with 996 reviews.
When is Extended Stay America - Bloomington - Normal open?
Extended Stay America - Bloomington - Normal is open now. It will close tomorrow at 12:00 a.m.