This profile has been claimed by the business owner or representative.
Extended Stay America - Bloomington - Normal
- Hotels
- Bloomington, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1805 S. Veterans Pkwy., Bloomington, IL, 61701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Broken AC, phone didn't work, limited TV channels, (Showtime is awful) Staff was very friendly and apologetic, met every need upon request. Otherwise, for the money I enjoyed the extra space, kitchen facilities.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you liked your spacious accommodation and that you were impressed with the attentive service provided by our associates. However, we're sorry for the maintenance issues you encountered in your room. We have discussed your feedback with the appropriate team to fix the problems immediately. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Fridge was leaky and stepping in water when you first wake up wasn't pleasant.
Business response:
Thank you for being our guest. We are sorry for the issue you faced due to the leaky refrigerator and regret the inconvenience this caused. We have alerted our maintenance team about it, and they are fixing it immediately. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
The hotel was ok. The people were very friendly and courteous. The hotel was extremely understaffed for this busy weekend.
Business response:
Bob, thank you for choosing Extended Stay America. It’s a pleasure to know you enjoyed your stay with us. Also, we have taken note of your feedback and will share it with the appropriate team members to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
It was great. Zack Miller that works at the front desk is always friendly
Business response:
Thank you for the glowing review of Extended Stay America. We're thrilled to know you enjoyed your time with us and that the service provided by Zack worked well for you. We will share your compliments with him. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
It was fine. I don't have anything particularly good or bad to say.
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bloomington - Normal
How is Extended Stay America - Bloomington - Normal rated?
Extended Stay America - Bloomington - Normal has a 4.2 star rating with 967 reviews.
When is Extended Stay America - Bloomington - Normal open?
Extended Stay America - Bloomington - Normal is open now. It will close tomorrow at 12:00 a.m.