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Extended Stay America - Bloomington - Normal
- Hotels
- Bloomington, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1805 S. Veterans Pkwy., Bloomington, IL, 61701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
NO ONE at the front desk upon check in...tried SIX times on the Lobby phone before making contact. Very Poor first impression
Business response:
Thank you for choosing our hotel for your stay and for taking time to provide feedback. It was certainly disappointing to read about the problems you experienced at the front desk during check-in. This is definitely not the first impression we like for our guests to have of our hotel! We will share your remarks with our team so we can ensure these types of mistakes are not repeated. It was our pleasure accommodating you, and we hope you will give us another opportunity to be of service to you. Sincerely, Hotel Management
It was great. Lashone was awesome. Place was very clean.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff, especially by Lashone. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
There is some wear and tear esp in the kitchen quiet location not great but ok and safe
Business response:
Thank you for your review. We are glad you liked our peaceful location and safe environment. However, we are sorry your suite did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We appreciate your feedback and hope to see you again soon on your next trip this way. Sincerely, Hotel Management
Definitely recommend, nothing fancy but clean! Just an over night stay for a family reunion. We have stayed there before a few years ago. Very much worth the price. Would stay again and recommend it for anyone needing a place to stay. Nothing fancy, but clean, convenient to highway, food and even entertainment (Grady’s Amusement park)
Business response:
Gary, thank you for choosing Extended Stay America again for your family reunion. We are glad you liked our clean suites, convenient location, and found us to be a great value. Thank you again for recommending us to future guests, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great for the price. They should not even use breakfast in the (grab and go breakfast) it is a couple granola bars and coffee. The room was clean and comfortable. Great deal for what I paid.
Business response:
James, thank you for your review. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. It is nice to know you liked your comfortable suite and had an overall pleasant stay. However, we are sorry our breakfast offerings were not to your likings. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
It was ok for the money. We really like a nice breakfast and that was not the case here
Business response:
Thank you for reviewing your experience at our hotel. We are glad to know you had a pleasant stay. However, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bloomington - Normal
How is Extended Stay America - Bloomington - Normal rated?
Extended Stay America - Bloomington - Normal has a 4.2 star rating with 967 reviews.
When is Extended Stay America - Bloomington - Normal open?
Extended Stay America - Bloomington - Normal is open now. It will close tomorrow at 12:00 a.m.