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Extended Stay America - Boca Raton - Commerce
- Hotels
- Boca Raton, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
501 NW 77th St., Boca Raton, FL, 33487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
The management is very helpful and polite.Rooms are very clean was helpful with extra towels and rags when needed.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked your refreshing accommodations and our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Lovely Staff very nice and helpfull I enjoyed my stay overall
Business response:
Roshelle, thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
While making a reservation. You get to hear personal conversations from the front desk staff. The staff did not bother to call us they assumed that we check out and they went in our room without permission , they letting us know prior (No privacy).
Business response:
Thank you for staying with us at Extended Stay America. Although you had an overall great stay, we are sorry for the impudent behavior of our front desk associates. We have reviewed your feedback with the appropriate individual, and steps are being taken to ensure such mistakes are not made in the future. Please stay with us again and give us another chance to serve you better in the future. Sincerely, Hotel Management
The only reason I didn’t give the property a 5 is because there was no water the first 1.5 days, but they did credit my a night for the inconvenience.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know overall your visit was a great one, but we regret the inconvenience caused initially due to the lack of water. We appreciate you taking the time to review your visit and look forward to your next visit. Sincerely, Hotel Management
I liked having a large fridge, stove top. I liked not having anyone come in and rearrange things, Location was safe. I didn't like the maintenance issues, mostly in the bath, the tub didn't drain well, fan was thumping loud and the toilet didn't flush unless you held it and then had to jiggle the handle or it would run. I didn't totally understand at first that I needed to ask for everything, coffee maker, dishes and I needed to empty my own trash, but that was easy to do once I figure it out.
Business response:
It was a pleasure to have you as our guest. We are glad to read you had an overall satisfactory visit. However, we are sorry for the maintenance issues you experienced in your room. Your concern will be shared with our team so that corrective measures can be taken. We appreciate your business and hope that you will stay with us again the next time you visit the area. Sincerely, Hotel Management
Easy check in and out. Clean rooms nice king size bed. Friendly staff.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boca Raton - Commerce
How is Extended Stay America - Boca Raton - Commerce rated?
Extended Stay America - Boca Raton - Commerce has a 4.3 star rating with 1,353 reviews.
When is Extended Stay America - Boca Raton - Commerce open?
Extended Stay America - Boca Raton - Commerce is closed now. It will open tomorrow at 12:00 a.m.