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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
501 NW 77th St., Boca Raton, FL, 33487, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | Closed | |
Wed | Closed | |
Thu | Closed | |
Fri | Closed | |
Sat | Closed | |
Sun | 12:00 a.m. to Midnight |
It was nice and quite . The staff was friendly. It was also clean.
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite refreshing, and the staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Ok I liked it the tv didn’t work well The water in shower was not hot
Business response:
Thank you for staying with us and for your gracious rating. Your concerns regarding the maintenance issues have been shared with the appropriate team to fix it immediately. On behalf of all of us at Extended Stay America, we would like to invite you for another visit. Sincerely, Hotel Management
The outside was nice and well kept. It was quiet with parking near your room. In the mornings they offer coffee/tea, instant oatmeal and granola bars. The units were old and dated and had that old smell to them and some of the units still had carpet which was very dirty and smelly looking. I would not stay here again. The only things that were nice was the lake view, location, and staff.
Business response:
Thank you for posting a review about your stay with us. We're sorry we did not exceed your expectations as we work very hard to provide excellent service to our guests. It is never our intention to disappoint a guest in any way so your comments will further motivate us to “step up our game.” On a more positive note, we appreciate reading about what we got right. We hope to have the opportunity in the future to impress you with the outstanding service we are known for. We hope that you will visit us again. Sincerely, Hotel Ma... read more
I arrived around 8pm , the check in was ok the front desk lady was chit chatting with someone on the phone ( friend or hubby or Idk ) ! I get to my room and the card wasn’t working , couldn’t open the door, I when back to the lobby and she got it fix ! The place is hidden and dark at nite. Didn’t go to get breakfast next day.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We value your observation regarding our service and will be shared with our team so that they will be more diligent in their work. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Updates needed. Doors need to be painted. Bathroom needs updating. TV outdated. Sprinklers made stairs hazardous.
Business response:
Thank you for being our guest and providing your feedback. We apologize that our facility fell short of your expectations. We have shared your comments with our team as we work on updating and refreshing our hotel. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
Extended Stay America - Boca Raton - Commerce has a 4.3 star rating with 1,353 reviews.
Extended Stay America - Boca Raton - Commerce is closed now. It will open tomorrow at 12:00 a.m.