This profile has been claimed by the business owner or representative.
Extended Stay America - Boca Raton - Commerce
- Hotels
- Boca Raton, FL
About this business
Location details
501 NW 77th St., Boca Raton, FL, 33487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Outside looks good inside is rundown and smells like smoke
Business response:
Saraj, thank you for your review. Your total satisfaction is always our top priority; therefore, based on your review, we are disappointed we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Miguel, we are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Business response:
John, thank you so much for the perfect rating of Extended Stay America. It is great to know everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Friendly service. 2 roaches not charge to kill. Little smelly maybe smokers room but clean. Early wakeup on door to clean room way before checkout. Exited with friendly sevice person. No breakfast due to covid.
Business response:
Damon, thank you for being our guest. Although you were impressed with our cordial service, we are sorry for the difficulties you experienced during your visit. Our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. Meanwhile, we have alerted our housekeeping team to ensure proper procedures are being followed to remove the smoke smell. We value your business and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Conrad, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Linda, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Very friendly and courteous staff the property was nicely kept and the room was clean
Business response:
Thank you for the generous review of Extended Stay America. We are glad you loved our courteous associates and were impressed with our clean accommodations. We value your business and look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boca Raton - Commerce
How is Extended Stay America - Boca Raton - Commerce rated?
Extended Stay America - Boca Raton - Commerce has a 3.1 star rating with 2,549 reviews.
When is Extended Stay America - Boca Raton - Commerce open?
Extended Stay America - Boca Raton - Commerce is closed now. It will open on Sunday at 12:00 a.m.