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Extended Stay America - Boston - Braintree
- Hotels
- Braintree, MA
About this business
Location details
20 Rockdale St., Braintree, MA, 02184, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The woman that checked me in was awesome! The only complaint was the handle for shower fell off in my hand. The place was fine for the price but really no amenities except WiFi
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you liked the value we offer and the service provided by our staff. We value your feedback as it will help us improve our facilities moving forward. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Business response:
Thank you for your excellent rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Eric, thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Marie, we appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Tub and appliances needed cleaning but price was right
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you were happy with our affordable rates. Also, we have asked our housekeeping team to be more diligent going forward. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Angela, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Jessica, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
It was quite dirty smelled a lot like cigs but it was quite that was good and guy at front desk was very nice and helpful
Business response:
Thank you for being our guest. It’s a pleasure to know overall you were impressed with our courteous associates. However, we are sorry for the issues you had. We have asked our housekeeping team to be more diligent going forward. We hope the otherwise positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Business stay Sorry, the hotel is gross
Business response:
Thank you very much for staying with us. We take the cleanliness of our rooms and hotel very seriously, so we deeply apologize for our carelessness during your visit. Your feedback has been shared with our team, and we have taken action to prevent similar mistakes. We encourage you to give us another chance so we can show you the quality you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Braintree
How is Extended Stay America - Boston - Braintree rated?
Extended Stay America - Boston - Braintree has a 3.1 star rating with 2,030 reviews.
When is Extended Stay America - Boston - Braintree open?
Extended Stay America - Boston - Braintree is open now. It will close tomorrow at 12:00 a.m.