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Extended Stay America - Boston - Braintree
- Hotels
- Braintree, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
20 Rockdale St., Braintree, MA, 02184, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
So the place could use a little renovation in the hallways, the hallway had alil bit of a smell to it but I think it’s because off pple cooking in there rooms, most of the rooms have kitchenette in them which is kinda good cause it gives you options to cook, but you have to ask the front desk for the pots and pans and other utensils, it doesn’t come with the room when you check in. The room was clean, could use some updating on furniture and a new coat of paint. The staff there was nice and accommodating if you needed anythi... read more
Business response:
Dear Peter, Thank you for posting your review of our hotel during your recent visit to the city. It brings us joy to know that your time here was pleasant. However, we are sorry for the disappointment and inconvenience caused by a few things. Our front desk team is always there to help you improve your hotel experience. Your remarks are noted and will be used in future improvements. Please return, and we hope to serve you and show you our hospitality again soon. Sincerely,Hotel Management
There were no signs on the walls to let you know which way to go to get to your room. We sat on the edge of the bed and the bed almost flipped up and over.
cleanliness
Business response:
Dear Vanessa, Thank you for choosing us. It is nice knowing you had a pleasant time with our extremely courteous and accommodating staff. Providing clean and comfortable accommodation is one of the top priorities, and we regret the hotel was not spotless and fresh on arrival. We have discussed your feedback with our housekeeping team to ensure all areas are thoroughly cleaned and inspected. Please allow us to correct this for you on your next visit and regain your trust. Sincerely,Hotel Management
Great stay!
Business response:
Dear Melanie, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Braintree
How is Extended Stay America - Boston - Braintree rated?
Extended Stay America - Boston - Braintree has a 4.2 star rating with 1,064 reviews.
When is Extended Stay America - Boston - Braintree open?
Extended Stay America - Boston - Braintree is open now. It will close tomorrow at 12:00 a.m.