This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bare bones, decent lodging. Free breakfast could have been better than oatmeal and granola bars. Noise in hallway was distracting.
Business response:
Dear Sharon, Thank you for your feedback. We're glad to hear you found our lodging decent, but we apologize for the noise and that our breakfast offerings didn’t meet your expectations. We will take your comments into consideration as we continuously strive to improve our guest experience. Your insights help us work towards providing a more comfortable and enjoyable stay for all. We appreciate your stay and look forward to welcoming you back for an even better experience!Sincerely,Hotel Management
Needs an upgrade Staff were friendly and attentive, but this place definitely needs an upgrade within the near future. Nothing like the location in Connecticut, I’m not impressed
Business response:
Dear Priscilla, Thank you for your feedback! We’re glad to hear that our staff provided friendly and attentive service. However, we apologize that the property did not meet your expectations compared to our Connecticut location. Your comments regarding the need for upgrades are valuable, and we will take them into consideration as we plan for improvements. We appreciate your insights and hope to welcome you back soon for a better experience!Sincerely,Hotel Management
I was concerned about carpet stains, bathroom stains and damage.
Business response:
Dear SHOTARO, Thank you for your feedback. We apologize for the concerns you had regarding carpet and bathroom stains and damage. This is not reflective of the standards we strive to maintain, and we will address these issues with our maintenance and housekeeping teams promptly. Your input is valuable as we work to improve our property. We appreciate your comments and hope to have the opportunity to provide you with a more pleasant experience at Extended Stay America on your next visit. Sincerely,Hotel Management
It was okay The hotel staff were very nice. The hallways smelled terrible. The room was OK. The room itself was pretty clean, but the bathroom was absolutely filthy. I’m gonna give it a solid three stars cause it was cheap and it’s a great location.
Business response:
Dear shelby, Thank you for your feedback. We're pleased to hear you found our staff friendly and appreciated the location and value of your stay. However, we sincerely apologize for the unpleasant smell in the hallways and the condition of the bathroom. This is not reflective of our standards, and we will address these issues with our team to ensure improvements are made. Your comments are important to us, and we hope to provide a better experience on your next visit. Sincerely,Hotel Management
I stayed at the hotel for four nights. Had queen size bed which was perfect for me bring by myself. There was a mini kitchen with a microvve plus a stove on top which was great but I didn't cook anything though. Now that know it has one in there suites I will defining take a advantage of plus you may request pots and pans essential things to cook. The area was perfect if I wanted to go into the city there was a bus near by to catch to get near a train station m. Movie theatre around the corner from the hotel. A very quiet ar... read more
Business response:
Dear Kandi,Thank you for sharing your feedback about your stay with us. We're glad you found our in-room amenities convenient and comfortable. However, you didn't get a chance to use your mini kitchen this time, but we are delighted you are planning to use it. We'll happily provide cookware and essentials upon request for future stays. We are also glad that you found our location convenient for everything you wanted to do on this visit. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,H... read more
Great stay.
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 4 star rating with 1,147 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.