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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank so very much for sharing your feedback. This feedback is critical to me and my team to work hard to produce a quality product.
El desayuno es muy basico y sólo opciones dulces.
Business response:
Thank you for your feedback. This is important for the growth of my team and the business as well. We look forward to sharing with you.
Bare bones, decent lodging. Free breakfast could have been better than oatmeal and granola bars. Noise in hallway was distracting.
Business response:
Dear Sharon, Thank you for your feedback. We're glad to hear you found our lodging decent, but we apologize for the noise and that our breakfast offerings didn’t meet your expectations. We will take your comments into consideration as we continuously strive to improve our guest experience. Your insights help us work towards providing a more comfortable and enjoyable stay for all. We appreciate your stay and look forward to welcoming you back for an even better experience!Sincerely,Hotel Management
Needs an upgrade Staff were friendly and attentive, but this place definitely needs an upgrade within the near future. Nothing like the location in Connecticut, I’m not impressed
Business response:
Dear Priscilla, Thank you for your feedback! We’re glad to hear that our staff provided friendly and attentive service. However, we apologize that the property did not meet your expectations compared to our Connecticut location. Your comments regarding the need for upgrades are valuable, and we will take them into consideration as we plan for improvements. We appreciate your insights and hope to welcome you back soon for a better experience!Sincerely,Hotel Management
I was concerned about carpet stains, bathroom stains and damage.
Business response:
Dear SHOTARO, Thank you for your feedback. We apologize for the concerns you had regarding carpet and bathroom stains and damage. This is not reflective of the standards we strive to maintain, and we will address these issues with our maintenance and housekeeping teams promptly. Your input is valuable as we work to improve our property. We appreciate your comments and hope to have the opportunity to provide you with a more pleasant experience at Extended Stay America on your next visit. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 2.9 star rating with 2,201 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.