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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location of the property is convenient. One of the two elevators didn't work the two weeks I was there and wasn't falling by another tenant that the elevator has been down for the last 6 months. Although we were there for two weeks they never allowed us to have cleaning service. We did borrow a broom to sweep the floors, but that was about it. Overall I would say better experience was average at best.
Business response:
Dear John, Thank you for sharing your feedback with us. We’re glad that you found the location of our property convenient and had a satisfactory stay. However, we regret the inconvenience caused by the elevator being out of service during your stay. This is certainly not ideal, and we are actively working to address the issue. Knowing the importance of a comfortable and well-maintained environment for our guests, we will review this to ensure all cleaning options are known. We appreciate your understanding and will use your ... read more
Justin at the front desk is wonderful
Price was good and it was close to the highway. Staff was ok overall with the exception of a few grumpy employees. Room was clean and the kitchen and bathroom were better than expected.
Business response:
Dear Ron, Thank you for sharing your feedback for Extended Stay America! We’re glad you found our pricing and location convenient and that the cleanliness of the room met your expectations. Our goal is to ensure all guests feel welcome and valued. We hope to provide you an even better experience during your next stay.Sincerely,Hotel Management
Fue buena estoy satisfecha lo recomiendo, lo único que no es desayuno que ofrecen, solo es una merienda lo que dan
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 2.9 star rating with 2,251 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.