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Extended Stay America - Boston - Marlborough
- Hotels
- Marlborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
19 Northboro Rd. E., Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice property and helpful staff
Review No breakfast at all. Smoke smell drafting through ventilation. No sound proof walls. No change if blankets or towels.
Business response:
It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
The room was spacious, with a comfortable bed. Desk staff was courteous, and check in/out was a breeze.
Business response:
Robert, thank you for being our guest at Extended Stay America. It's a pleasure to know you liked the spaciousness of our suite and were impressed by the service provided by our cordial front desk staff. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
People were pleasant. Price was reasonable. Microwave in room was not working. Coffee was gone before the alotted time in morning. Muffins were dry and unedible.
Business response:
George, thank you for your review. We are happy to know you liked our courteous associates as well as our affordable rates. However, we are sorry for the issues you encountered. We have asked our maintenance team to address the problem with the microwave. We will also share your feedback with our food and beverage team to see where we can improve our grab-and-go breakfast offerings. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
The place was nice and clean and staff were helpful
Very good I recommend it
Jackie at the front desk was very welcoming and was able to answer all my questions. She did a great job! The hotel was an easy access off the highway. It and the grounds were in good condition. There was a grab and go breakfast and it seems that anywhere you stay these days, it is only okay at best.
Business response:
Thank you for being our guest at Extended Stay America. It's a pleasure to know you liked our well-kept property as well as our proximity to the highway. We are also pleased you were impressed by the service provided by Jackie. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Marlborough
How is Extended Stay America - Boston - Marlborough rated?
Extended Stay America - Boston - Marlborough has a 4.1 star rating with 1,179 reviews.
When is Extended Stay America - Boston - Marlborough open?
Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.