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Extended Stay America - Boston - Marlborough
- Hotels
- Marlborough, MA
About this business
Location details
19 Northboro Rd. E., Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a kind of quiet place and easy to go to dining place.
Business response:
Dear Bumjin, We appreciate your feedback and are delighted to hear that you found Extended Stay America to be a peaceful retreat with convenient dining options nearby. Your satisfaction is our priority, and we hope you will choose us every time your travels bring you to the city.Sincerely,Hotel Management
Staff was friendly and helpful! Overall the property was dated, on the dark side and not in the best of shape.
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Business response:
Dear Mirian, Thank you for staying with us during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay at the location. Please revisit, and we look forward to serving you again at Extended Stay America.Sincerely,Hotel Management
Great customer service. Great experience! It was my first time staying the. Excellent front desk peoples
Business response:
Dear Selwart, Thank you for writing a review of your time with Extended Stay America! We are happy you were pleased with your time with us. Your remarks for the front desk team are joyfully shared with the team. We appreciate your business and look forward to seeing you again for another memorable experience. Have a great day! Sincerely,Hotel Management
laundry takes card!
The stay was nice and comfortable but I think it's time the hotel replaces with better quality of kitchen supplies. The pots and pans provided were all dented and non-stick coating severely worn out.
Everything was as advertised. Good service, excellent for the price.
Business response:
Dear Andreas, Thank you for selecting Extended Stay America for your trip. Reading about your experience with our team brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. Please stay with us and feel like you are at home away from home whenever you are around our location.Sincerely,Hotel Management
The third floor had a bad odor. The ceiling in the room looked like it had blood spattered on it. The sheets and towels were stained. The free water cooler was not working. The door to the back of the hotel was always unlocked and the were several times that there were people smoking pot outside by the door.
Business response:
Dear Michael, Thank you for reviewing your time with us. It is nice you had a pleasant time here. Our aim is to give a flawless and excellent hotel experience to all the guests entering our door. However, please accept our apologies for your disappointment with the housekeeping issues in your suite, which were overlooked during your room preparations. We will address this with our team to ensure rooms are checked so everything is in order as we proceed. Also, we regret that the security of the hotel was a cause of concern to... read more
Frequently asked questions about Extended Stay America - Boston - Marlborough
How is Extended Stay America - Boston - Marlborough rated?
Extended Stay America - Boston - Marlborough has a 2.9 star rating with 2,533 reviews.
When is Extended Stay America - Boston - Marlborough open?
Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.